Peaceful Valley Farm & Garden SupplyReviews of groworganic.com

Horrible experience with this company. I was previously a longtime customer but their customer service is the worst in the business. The manager Karen is atrocious. These people should not be in business.

Purchased 3 bundles of strawberry crowns in April 2026. When they arrived April 30th they were smelly, and border line dead. I wrote the same day to Grow Organics and told them I was concerned about the order. I went and planted them the same day in hopes of waking up as many as I could. I even planted them in 2 different locations to be sure I tried different options I could monitor. Karen @ Grow Organics wrote back the next day and told me I should have taken pictures of the root stock. Not something I thought about while I was rushing to plant 75 plants to ensure maybe dead was not dead. Over the past 3 1/2 weeks not 1 has come to life. Dead. I have been gardening for 40 years, and have approx. 150 healthy berry plants. I should have known better than to even bother to plant them but I thought I could revive a portion. Have now been run around and told to count the dead ones, pull up the plants and take pictures of the roots. I have decided I don't want a refund, I just will never order from Grow Organics again and do a review so others are careful if they order.

I ordered purple potatoes in mid April. After not receiving an approximate delivery date I did reach out to the company. I was told orders are being filled in the order they are received. I again waited to receive a shipment email. On May 5th a received an email my order was canceled. " I have canceled and refunded your order of purple potatoes. We are out of stock and found the heat really deteriorated our inventory this season faster than we expected". Based on this response I would believe they were aware of this at or near my time of order. I am still waiting on a refund.

I ordered strawberry plants, and grapes. In addition also red and black currant. the strawberry plans arrived in a poor condition. however I planted them. out of 25 plants only 5 showed live, the remaining were stayed dead. the other 25 plants were a little bit better, out of 25, 5 stayed dead. The grapes I planted in a drum with automatic drip and protect the plants from the frost. after several weeks, still no buds showing and the scratch test revealed dead sticks.. The only good plants were the red and black currant. Good roots. The blue berry plants are low quality but are still alive. All are on the drip, so they get water daily. I have good soil and good drainage. I ordered strawberry plants from a different company last week and what a difference in quality. I contacted the company grow organic, and they give me a hard time and the run a round. I would not trust them again to provide plants.

I purchased a fruit tree that had crown gall. When I contacted customer service, I was told that they only guarantee that the tree will leaf out. My orchard also has bareroot trees from Stark Bros that have done extremely well over the years. I'm not a novice. This year I purchased two 25 plant bundles of strawberries. One bundle had 18 plants. At least 20% of the crowns were not viable.

I got $500 worth of bare root fruit trees from them and was given erroneous information by an employee about a ship date. My trees arrived when there was still snow on the ground (despite being told they would ship at a later date) so I was forced to pot all of the trees inside. Only three trees ever broke dormancy and only one actually survived to the next season. I planted them perfectly in large holes with fertile soil and had everything on a drip system to make sure they were properly watered. One tree out of 10 is unacceptable but their customer service is atrocious and wouldn’t help me at all.

This company does not want to improve. Hit or miss on quality of plants. Does not want to honor return policy. Ignores forms filled online to request replacement

$255.42 on diseased potatoes! While I could write a 500-word essay on this experience, I'll try to keep it short. The potatoes appeared fine on arrival. After the 3-day "guarantee" window, EVERY SINGLE purple potato developed obvious white fungal disease. To add insult to injury, once they atttempted to gaslight me unsuccessfully, they requested photos, which I submitted. Then they requested a photo with all of the purple potatoes, plus weighing them. This is WORK. Finally, they told me too bad, you're screwed, we don't care because it was outside of the 3-day window. Absolutely deplorable. They're selling diseased purple potatoes! But too bad. So sad.