Peaceful Valley Farm & Garden SupplyReviews of groworganic.com

Horrible experience with this company. I was previously a longtime customer but their customer service is the worst in the business. The manager Karen is atrocious. These people should not be in business.

Purchased 3 bundles of strawberry crowns in April 2026. When they arrived April 30th they were smelly, and border line dead. I wrote the same day to Grow Organics and told them I was concerned about the order. I went and planted them the same day in hopes of waking up as many as I could. I even planted them in 2 different locations to be sure I tried different options I could monitor. Karen @ Grow Organics wrote back the next day and told me I should have taken pictures of the root stock. Not something I thought about while I was rushing to plant 75 plants to ensure maybe dead was not dead. Over the past 3 1/2 weeks not 1 has come to life. Dead. I have been gardening for 40 years, and have approx. 150 healthy berry plants. I should have known better than to even bother to plant them but I thought I could revive a portion. Have now been run around and told to count the dead ones, pull up the plants and take pictures of the roots. I have decided I don't want a refund, I just will never order from Grow Organics again and do a review so others are careful if they order.

I ordered purple potatoes in mid April. After not receiving an approximate delivery date I did reach out to the company. I was told orders are being filled in the order they are received. I again waited to receive a shipment email. On May 5th a received an email my order was canceled. " I have canceled and refunded your order of purple potatoes. We are out of stock and found the heat really deteriorated our inventory this season faster than we expected". Based on this response I would believe they were aware of this at or near my time of order. I am still waiting on a refund.

I ordered strawberry plants, and grapes. In addition also red and black currant. the strawberry plans arrived in a poor condition. however I planted them. out of 25 plants only 5 showed live, the remaining were stayed dead. the other 25 plants were a little bit better, out of 25, 5 stayed dead. The grapes I planted in a drum with automatic drip and protect the plants from the frost. after several weeks, still no buds showing and the scratch test revealed dead sticks.. The only good plants were the red and black currant. Good roots. The blue berry plants are low quality but are still alive. All are on the drip, so they get water daily. I have good soil and good drainage. I ordered strawberry plants from a different company last week and what a difference in quality. I contacted the company grow organic, and they give me a hard time and the run a round. I would not trust them again to provide plants.

I purchased a fruit tree that had crown gall. When I contacted customer service, I was told that they only guarantee that the tree will leaf out. My orchard also has bareroot trees from Stark Bros that have done extremely well over the years. I'm not a novice. This year I purchased two 25 plant bundles of strawberries. One bundle had 18 plants. At least 20% of the crowns were not viable.

THEY STILL DIDN'T SEND ME A ONE STEM PECAN TREE. I ordered a 1 stem pecan tree many years ago and I'm still waiting for them to send it. They sent me a 2 stem when I made it very clear on the order I want a one stem. I even called them and told them over the phone. But, they completely ignored me and never sent me the order I paid for. They just emailed me 8-12-2025 saying my order was fulfilled 10 years ago. But, they didn't send the one stem tree I specifically said to deliver. What a bunch of weirdos. They must be illiterate or blind or willfully and intentionally ignored my specific request. Either way, don't expect them creeps to send what you ordered. Here's what she said... " this order was in 2014. Our records state it was fulfilled and we are under new ownership. If there was an issue 10 years ago, I'm hoping you addressed it with the owners at that time. We wish you the best. Take good care. Happy Growing! Karen at Peaceful Valley Farm and Garden Supply / " They still believe they didn't do my order wrong. I specifically said " One Stem ". But, they sent a 2 stem. What a bunch of creeps.

I received notification that a seed item was again available. When i went into the website to buy it, there were only pounds listed, and I wanted a sack. I e-mailed them, they immediately replied with a custom invoice, it was easy to order, they delivered the sack of seeds within a week, quality was superb.

I mail ordered a Dwarf Honey Crisp apple tree in the spring of 2023. That tree is in excellent condition and is full of apples. I have never mail ordered a fruit tree. Grow organic/Peaceful Valley have given high quality products and great service! I have a photo to verify.