GrowAce.comReviews of growace.com

I had an issue with shipment. I contacted very easy to get a hold of. I had a response within 24 hours. They made sure to stay in contact throughout the whole process and took care of the issue. Definitely five star service.

Alvin Seville was a big help. Quick and polite customer service.

Alvin was so very helpful explaining why I should spend my money with your company. He went above and beyond letting me know that I am going to have to wait what's going to feel like an eternity to get your product. Well hell it's my birthday and I didn't tell him. Any way I'm sure Alvin had a show tonight so I told him I had to get going. Great job!!!

Reggie responded quickly with an answer to my question.

Earl made the whole process of dealing with customer service so easy and delightful. It certainly made what could have been a bad day all the better. I’ll return to GrowAce again and again for my future needs because of the experience.

excellent customer service, Alvin Seville did a great job

Had our first issue with a weeping valve on our 25 gallon reservoir. Was able to chat with Alvin Seville at 6 pm in the evening, attached a requested photo, gave him our order number, and he said 24-48 hours... not much more you can ask for. Thanks Alvin!

Earl was calm and kept me focused on the solution without jumping to my idea of buying new. Great service!