Grounding OfficialGrounding represents a health breakthrough, an effortless lifestyle add-on with surprising, and often dramatic, healing results. A simple concept, yes, but a profound one.
Grounding Official (groundingofficial.com) has 655 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Chris M.
They have great customer service! Highly recommend
Response from Grounding OfficialAug 29, 2023
Dear Chris, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were pleased with our customer service. Your recommendation means a lot to us, and we're delighted to have met your expectations. Best regards, Grounding Official
Keith
Very friendly service, great product and after using our new sheets for 2 weeks my wife and I are thrilled with our grounding sheets. Soft to the touch and sleep much better. Thank you!!!
Response from Grounding OfficialAug 29, 2023
Dear Keith, We're delighted to hear that you and your wife are enjoying your new grounding sheets! It's wonderful to know that they are not only soft to the touch but also contributing to better sleep for both of you. Thank you so much for sharing your positive experience; your satisfaction is our top priority. Best regards, Grounding Official
Donna R.
This company cares about its customers. They were very responsive from the beginning and went above and beyond to resolve an issue I was having. You don't find people like Dyrine or a company like Grounding very often and I recommend them highly for their customer service.
Response from Grounding OfficialAug 27, 2023
Dear Donna, Thank you for your kind words and endorsement. We take immense pride in ensuring our customers receive the best service possible, and we're glad to hear Dyrine was able to assist and make your experience a positive one. Your feedback serves as a testament to our dedication and commitment. We look forward to serving you again in the future. Best regards, Grounding Official
Sonya F.
I had questions about CPap machines and Vanessa reached out immediately and answered all my concerns. I love this company. I sleep better than I have in years!!!
Response from Grounding OfficialAug 27, 2023
Dear Sonya, Thank you for taking the time to share your experience with our team. We're thrilled to hear that Vanessa was able to assist you promptly and address all your concerns regarding CPap machines. It's heartening to know that our products have contributed to your improved sleep quality. Your kind words inspire us to continue providing exceptional service. Best regards, Grounding Official
Penny G.
Thank you for providing a quality product! I had a great night sleep and awoke with no aches in my back or knees! I’m recommending it to everyone I know🙏❤️
Response from Grounding OfficialAug 27, 2023
Dear Penny, Thank you for sharing your positive experience with our product. We're delighted to hear that you had a great night's sleep and awoke feeling refreshed without any aches in your back or knees. Your recommendation means a lot to us, and we're grateful for your trust in our product. Best regards, Grounding Official
Lorrain P.
This company went above and beyond to help resolve an issue I had with the grounding sheets. I was VERY surprised and happy. You don't find companies like this one very often anymore. I highly recommend working with them. Thank you GROUNDING!
Response from Grounding OfficialAug 26, 2023
Dear Lorrain, Thank you for your kind words and recommendation. It's our utmost priority to ensure our customers are satisfied and we're delighted to hear that we were able to assist you effectively. Should you have any more questions or concerns in the future, please don't hesitate to reach out. Best regards, Grounding Official
Kelly
Excellent customer service. Thank you for your help, Grace!
Response from Grounding OfficialAug 26, 2023
Dear Kelly, Thank you for your kind feedback. We're delighted to hear that Grace provided you with excellent customer service. We'll be sure to share your appreciation with her. Please don't hesitate to reach out if you have any more questions or need further assistance. Best regards, Grounding Official
Casey S W.
I ordered the wrong sized sheet and the same day I made the mistake and requested a refund, they processed it and my money was returned! I honestly don't expect that level of service from newer companies, but these guys prove me wrong and I'm impressed!
Response from Grounding OfficialAug 26, 2023
Dear Casey, Thank you for taking the time to share your experience with us. We strive to provide prompt and efficient service to our customers, and we're delighted to hear that we were able to meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Best regards, Grounding Official
