Kris
I reached out to Grounding Official…
I reached out to Grounding Official with a question about improper fitted sheet size this was completely my mistake...... I had purchased the wrong size * if you have an adjustable split king get the twin xl not the standard twin. It will be a tad small - will still fit just needs the corner clips to help hold it in place I wanted to make sure before i did anything i would not damage the sheets in any way. They responded within 24 hours. Some of the best customer service I have experienced in a long time so a big shout out to both Laurice and Joseph! Thank you guys for all the help.
Response from Grounding OfficialNov 9, 2023
Dear Kris, We sincerely appreciate you taking the time to reach out to us with your question regarding the fitted sheet size. Your satisfaction is important to us, and we're here to assist in any way we can. We're glad to hear that our team members, Laurice and Joseph, were able to provide you with the support and information you needed. We pride ourselves on delivering exceptional customer service, and your feedback reaffirms our commitment to this standard. Should you ever have more questions or require further assistance in the future, please feel free to reach out. We're here to ensure your experience with our products is as smooth and enjoyable as possible. Best regards, Grounding Official




