Grounding OfficialReviews of groundingofficial.com

Fell for this gimmick too! Ordered Oct 24, almost 2 months ago, and nothing. No followup email, no shipping or tracking info (they provide a link, but it doesn't show anything about where it is!). Alas, contacted my credit card company and alerted them to these scammers. Buyer beware!

Zero stars. I will never do business with this company again and will advise everyone I know against purchasing anything from them. I purchase sheets from a website that said, “100% Money Back Guaranteed! We believe our products are some of the best in the world. To back this up, we provide all customers with a 90-day RISK-FREE warranty. We understand buying items online can sometimes be a daunting task and want you to feel certain that there is ZERO risk.” I submitted an order (#12381) less than 30 days ago. After receiving I made many attempts to communicate and I finally was told Grounding Offical apparently changed their return policy EIGHT MONTHS ago but failed to update their website to reflect new terms. They refuse to honor the guarantee/return policy terms that were published on their website at my time of purchase for an unopened package (wrong size). It’s a scam. They admit “misinformation” and provided a toxic apology for the “confusion” this caused me and refused to right the wrong. They will not honor return policy terms that are still published! This company is not to be trusted. Shop elsewhere. September 28 UPDATE: On September 19 you can see that grounding official posted a reply to this review, however as I provided my order number to the company via email they continue to refuse to refund my purchase and honor the terms for a return listed on their website. This company is DISHONEST and even lied in their response to this review!!! December 6 Update: Well, 4 months after the problem was reported, this company did finally provide a refund, yesterday. This ultimately honored the return policy terms of the website from the time of my purchase. Too bad this went down this way it did, with all the double talk and a 4 month delay, but glad they eventually pulled through. Thank you for following through Grounding Official.