Vivienne O.
My mistake refunded immediately 👍😊
Made a mistake with my order and emailed the company grounding.com and had a reply within the day that was polite and so helpful. By the following day I had my refund and a really lovely email waiting for me to tell me refund was done and to have a great day! Awesome experience even though I didn’t actually buy anything and my money refunded without an issue. Pleasure to deal with groundingofficial.com thank you so much.
Response from Grounding OfficialJul 6, 2024
Dear Vivienne, Thank you for sharing your experience with us at Grounding Official. We're thrilled to hear that our team could assist you promptly and effectively, ensuring a smooth and positive resolution to your issue. Customer satisfaction is our top priority, and your feedback is invaluable in helping us maintain and improve our service standards. We hope to have the opportunity to serve you again in the future! Best regards, Grounding Official