GroundfloorReviews of groundfloor.com

Groundfloor is a complete scam, I invested money in February 2025. I started earning small amounts right away $1-$20 so I continued on investing monthly. Then I noticed that my account balance never went up. According to Groundfloor I had earned $193, but I couldn’t find that money anywhere in my account. It was almost impossible to get in touch with them, but when I did they told me it was a glitch, they are fixing it and I had earned only $5. I believed them and left my money in. Now it’s months later and Groundfloor has told me that I have earned more than $500, but once again it’s not reflected in my account. And now I want to withdraw my investment but they will not let me until some magical day in the future, a date they don’t know. I want my money and I want them shut down.

Not worth the hype , The pay is absolutely poor, View the use instead of given at the top

A full 85% of my remaining LRO investments are in foreclosure or multiple extensions beyond a year. They seem to be doing this to make it appear the loan default rate is far lower than it actually is. Run, run, run from any investment with Groundfloor.

After a nice roll, my last three LROs have been in default for more than two years, FINALLY went to foreclosure, no updates since February. Investor has them on the market but too high given their unfinished or still shell conditions. Patience is running thin. Yes, I understood it was risky, but there seems to be a passive at best approach by the asset management team to bring this to a conclusion.

Very disappointed with this company. Terrible customer service. Its all fluff they claim you will earn 9-14% on your investment. I realize all investment carries a risk, however other investments you can pull your money out if it's not performing. I have earned 1.37% on my $1000.00 that's been repaid. I imagine I will be waiting up to 3 yrs to fully withdraw my investment. I am very grateful I didn't invest more. Avoid Groundfloor.

Update 8/23/25: Groundfloor - thank you for responding to my review - almost 8 months later. You asked how I reach the conclusion that Groundfloor loans are high risk, while I thought it obvious based on my initial review, I'm happy to clarify: Of my Groundfloor loans that are closed/completed: Only 1/3 of loans performed as advertised. 2/3 of closed loans either were extended with significantly lower return, or defaulted with losses. To put it in perspective- of the total closed loans, expected/advertised interest was 10.8%, but the actual return is 6.6% (note this is lower than when I did the initial review as a result of more losses coming in). Of the remaining open loans, worth 23% of the total funds I transferred to and invested with groundfloor, 100% (that is ONE-HUNDRED PERCENT) are in default, they are between 1 to 5+ years past expected/advertised maturity date. And when they finally are closed out, most are closed out with losses (= negative earnings). Finally I have no control over this process, 5 years past maturity and Im still waiting for loans to be closed out. All in all, this equals high risk in my book. Hence why I referred to Groundfloor loans as High Risk. Below is my initial review. If you want to invest in groundfloor the following may be helpful for you to know and be aware of: 1. Arm yourself with lots of patience, your money will not be returned to you when originally expected. A large percentage of loans are delayed or enter default, and YEARS after original maturity date - many loans are still not settled/paid out (if they are paid out at all). 2. Understand that - despite being backed by real estate - these are high risk investments, any loan promising 10%+, carries high risk of default. 3. Expect that the total return will be far less than expected. This is due to the many loans entering delays and defaults. Out of my 1340 loans which have been repaid/settled to date, the expected rate of return was 10.8%, BUT actual rate is 7.4%. This does not reflect the 166 loans still outstanding, which are almost all in default and years past maturity date. When all loans are settled/repaid - years from now, i expect the actual rate to be significantly less than the 7.4%. I figure I will be lucky to breakeven. And that does not reflect inflation or opportunity costs. 4. My personal time horizon: I began investing in groundfloor in 2019, I used the automated investment features. In 2023 I stopped reinvesting and began pulling my money out as it became available. I expect it will be years before last 166 loans are settled. The longest loan in default so far is about 5 years past expected maturity date. 5. All in all, Groundfloor is not for me. It sounded good, I originally thought my principal would be relatively safe as it was backed by real-estate, but despite the rather small loans sizes and diversification- that is not the case. The current realized returns (and I don't even know the impact of all the remaining defaulted loans yet) are not worth the hassle, the inflation hits, the lost opportunity costs, the years of delay, or lack of control over my funds. I find I am making better diversified investments with MUCH better and safer total returns, within my regular brokerage account. Groundfloor was an experiment, one I will not repeat.

Stay away from this company, it is almost impossible to make a profit on your investment with Groundfloor. They will lure you to keep adding money just to frustrate you when it is time to withdraw and eventually steal it .i have noted a substitute comp high up on my display pic with a profitable high return experience.i hope this review helps someone

easy to set up and it will take a little bit to understand BUT I spend $100 and the system spread my money around and I actually made a few $$ already. Great App and company