Terry
GF feedback
Got timely specific responses/information on a specific question.

At Groundfloor, we believe investing should be open to everyone, not just the wealthy or well-connected. Since 2013, we’ve been helping everyday people put their money to work through short-term, real estate-backed investments that typically deliver around 10% annualized returns.We were the first company qualified by the SEC to offer direct real estate debt investments to both accredited and non-accredited investors. That means whether you are just starting out or have years of experience, you can invest with the same transparency and control.So far, more than 270,000 people have joined us, funding thousands of renovation and construction projects across the country. Along the way, we’ve been honored with awards like the Forbes Fintech 50 and a spot on the Inc. 5000 list six years in a row.Our mission is simple: remove barriers, create opportunity, and help you build wealth on your own terms.
Groundfloor (groundfloor.com) has 402 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
402 approved reviews, newest moderated first
Terry
Got timely specific responses/information on a specific question.
Joseph B.
Suggestions to upper management for improving the investor experience tend to go unanswered. Investor feedback helps companies create the best customer experience; what’s more, collecting customer feedback shows investors that their opinions are valued. Furthermore, all investors are not created equal. Obviously, Groundfloor caters to the Passive investor who doesn’t have the time to perform extensive due diligence on the many loan offerings presented regularly. For these investors, the passive strategy works well. For others, a more complex analysis may be desired. I proposed such a suggestion to upper management; it was never acknowledged. How can a company rationalize the shoddy treatment of its current investors? The behavior of corporations toward its bread-and-butter constituency is a national shame, unbecoming a country that leads the pack in many other aspects of business practice. Investor feedback should be treated as a golden opportunity to better understand what is of importance to those who place their dollars within the coffers of a company. For a company wholly dependent on technology for its existence, responding quickly or automatically to all inquiries and suggestions would seem to be a no-brainer and simply good business sense!
ejk922
I have been with Ground-floor since last October, it is an excellent option if you want a balanced portfolio, I also used their Stairs option for a more liquid savings option. Great rates, auto-investing within your perimeters, and easy to use. I recommend Ground floor and Stairs 100%.
Dr. Casuel P.
This is an amazing opportunity that I believe everyone should take advantage of.
Jess
I am a big fan of Groundfloor. One thing that could be improved is the way the updates on LROs are communicated. We have to individually go to each LRO and click on it to see updates (if any), which are posted at random times, and are not very helpful (i.e., it doesn't necessarily tell us the expected repayment date, or explain how long a foreclosure might take etc...). I wish updates were more easily visible so we don't have to go click and take a chance for each LRO and more explanatory for real estate rookie investors.
HENRYWILLIAMS
Groundfloor has been a great experience for me. The results match their predictions in most cases.
Dan M.
Easy Peasy method of investing. Easy to find investments for your personal tolerance of risk level. Convenient method of investing in regular ( Payday ) basis.... Amazing how quickly the funds adds up creating a real portfolio. The platform is easy to navigate.. Highly recommend
Rodrigo I. O.
Return on investment has been bar none the best use of my investment dollars!! Thank you Groundfloor for allowing me to invest in real estate so effortlessly with a great trustworthy company!