groomie.clubReviews of groomie.club

If you are trying to return an item they give you the complete runaround and stop responding to emails. I would never buy from this company again terrible customer service.

BUYER BEWARE! I ordered this product as a gift. Was given an introductory price if I purchased a refill, which I did at the time I purchased the kit. Was told I could cancel at any time. Not true. They recently charged my credit card for a second refill as part of an ongoing subscription. I immediately reached out to cancel as I do not own the product (it was a gift). I have since sent 5 e-mails and tried to follow exact cancellation instructions but keep getting a popup saying I had to wait to receive more product and evaluate experience first. I don't even own the product. It was a Xmas gift for my brother and he didn't like it. I did not try to return it. Simply don't want ongoing charges and refills for a product not being used. I am now disputing the charge and may need to take legal action to stop this company from charging my credit card due to their redirect tactics. It may be cheaper to shut down the card. This has been a very stressful experience.

This company signed me up for a subscription service without my consent and refused to refund me without me sending item back and paying shipping. I attempted to cancel this the same day it was billed to me. Apparently, they are the fastest service ever when it comes to shipping out an item where you cannot get them to cancel it even the same day. I have never been charged for something without my knowledge. I cannot believe that a company would do this.

BaldiePro™ is a Scam. The product is nowhere as good as it claims. Then they sign you up on a subscription, bill you and send you a refill you did not ask for. They then want you to pay some experts to help you resolve the case. DO NOT BUY THIS PRODUCT. BaldiePro™ Blade Refill scam is alive and well. Watch you account.

This company is the worst.Place my on Jan 2 and was suppose to receive it by Jan 6 still has not received anything.Ive email customer service a few times and all they can tell me is the same thing I am reading from the so call carrier “it’s in transit”. No way to contact carrier it’s been over a week and the tracking still showing the last location from the original mailing date..Would never use this company again ill just take the lost…

Took extra days and they still charging for more bullshit and have pictures cause bought garbage in December 25 and charged me yesterday, again I have pictures from them texting new purchases

Be aware of this site , they will automatic subscribe you for a 6 week's blades refill without your authorization and then you can't unsubscribe until after 44 days . No customer service phone # , only way to communicate is by email , this shouldn't be allowed

Will not honor warranty. Sent three email and no response.