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groomie.clubReviews of groomie.club

2.4331 reviews
Cosmetics & Makeup

groomie.club

About groomie.club

Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors.Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life.We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together.Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!

groomie.club (groomie.club) has 331 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Website: groomie.club
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 28% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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groomie.club reviews

Showing 199 reviews with 1 star · Clear filters

Mills
May 9, 2026
I have tried to cancel this for months
I have tried to cancel this for months. I only receive AI generated "support" asking for a screenshot of my problem. I don't use my phone for this-It's too hard to see, I use my laptop. The order had n't shipped yet and it still wouldn't let me cancel it. Waht a scam-you just keep reaching into my pocket hoping I don't have the time or energy to keep with it to return it for a partial refund.
Response from groomie.clubMay 29, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
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Al S.
Apr 21, 2026
I didnt order the product (razor…
I didnt order the product (razor replacement). I stated to you not to send it before it was shipped. Im disputed the sale and not paying since I didnt order it. You dont listen and shipped it anyway. Very poor business ethics. Close my acct. Dont ever send me anything again.
Response from groomie.clubApr 24, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
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Piper B.
Apr 8, 2026
Returned the groomie shaver but they…
Returned the groomie shaver but they continued to send replacement heads after at least 7 e mails to customer service nothing but a run around
Response from groomie.clubApr 24, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
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Jass E.
Apr 1, 2026
Cancelling the replacement blades…
Cancelling the replacement blades subscription is impossible. The Trustpilot options are misleading and ultimately useless, as they redirect you to customer support, where no one ever responds.
Response from groomie.clubApr 6, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
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Chris Derek M.
Mar 24, 2026
Your company are scum
Your company are scum I sent you a email because of your fuxx ups in shipping and asked you to credit and re-bill my credit card. but instead of doing the right thing you ignored my email and sent another order after I just got the order 4 days before you shipped another. You are scum bags and I will post everyday what you do to your customers. If you don’t cancel my account after I requested it in a email this morning I will take your company to court and find others that had the same issue. All it would have taken is you reply to a problem but now you have made this a big problem.
Response from groomie.clubMar 27, 2026
Hi — we’re really sorry to hear this, and we understand how frustrating this must feel. We take concerns like this seriously, and this isn’t the experience we want anyone to have with Groomie. We’d really appreciate the chance to look into your account and make sure everything is handled properly. If something went wrong, we’ll fix it. If you’re open to it, reach out to us at [email protected] with your order details and we’ll take care of this directly. We’re here to help. Best, Groomie Support
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gonzalo Q.
Mar 23, 2026
Never signed as a member
Never signed as a member, yet they started sending replacement blades without my request. Requested a cancellation of membership and logged on into website after they reply to my email and can not find the link to the cancellation as there email stated. Would never recommend grooming.com to anybody.
Response from groomie.clubMar 27, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
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Robert D.
Mar 20, 2026
The shaver is crap
The shaver is crap, built very cheaply, way better shave with a razor, and it's not any faster than shaving. It leaves my scalp irritated and it does chew away the skin. Not smooth, leaves me with a 2nd day growth. Impossible to cancell, no response from Groomie. No refund when requested, they keep sending blades regardless and charging $30 for each shipment. This is a scam.
Response from groomie.clubMar 20, 2026
Hi — really sorry to hear this didn’t work out for you. Everyone’s skin and shave routine can be a bit different, and we definitely don’t want you dealing with irritation or discomfort. We’d love to help figure out what’s going on or make this right — whether that’s tips, a replacement, or helping with a return. Feel free to reach out to us at [email protected] with your order details and we’ll take care of you. Thanks for giving us a shot. Best, Groomie Support
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Jamal H.
Mar 19, 2026
One Star Is Not Low Enough for These Scammers!!!!!!!!!!!!!!!!
One star is far too much for these thieves. I see that they have been taking unauthorized money from my account for a couple of years by taking it at different parts of the month and not every month on the same day, so I will not recognize it. I canceled their order a couple of times, and somehow they keep taking my money. I do not have a login for their scamming website. I tried to reach out to their support page, and it says, "Sorry, that page isn't actually here." MY DATE OF EXPERIENCE IS ALMOST A COUPLE OF YEARS, IF NOT MORE. YOU NEED A FROM AND TO DATE ON THE DATE OF EXPERIENCE!!!!!!!!!!!!!!! I JUST LISTED THE DATE THAT I NOTICED THEY WERE ROBBING ME AGAIN!!!!!!!
Response from groomie.clubMar 20, 2026
Hi — we’re really sorry to hear this, and we understand how frustrating this must feel. We take concerns like this seriously, and this isn’t the experience we want anyone to have with Groomie. We’d really appreciate the chance to look into your account and make sure everything is handled properly. If something went wrong, we’ll fix it. If you’re open to it, reach out to us at [email protected] with your order details and we’ll take care of this directly. We’re here to help. Best, Groomie Support
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