Brandon
The head shaver itself works fine but…
The head shaver itself works fine but they automatically put you on a monthly auto ship which I did not approve. Not a good way of doing business.

Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors.Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life.We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together.Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
groomie.club (groomie.club) has 331 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Brandon
The head shaver itself works fine but they automatically put you on a monthly auto ship which I did not approve. Not a good way of doing business.
Alex T.
I subscribed for refill blades and now they won't cancel my subscription that's is just bad business they are given me a hard time to cancel my subscription I am on Disability I have never had a hard time with nobody to cancel a subscription please don't over from this company I will post 5 reviews a week till they cancel my subscription
Paul K.
I bought a "Memorial Day" special that was suppose to include trimmer with 1 guard and maybe a nose trimmer attachment. Bottom line is, they send me the shaver, a charging cord without a charging plug in, bread oil and a tiny cleaning brush, missing all the "suppose to be" attachments. I contacted them via email because they do not advertise a phone number, explaining the issue and it's been 4 or 5 days with no answer from the company. The way I see it, they scam ya in their advertising scheme. I'm gonna be returning it with the case I purchased as well and get FreeBird I guess. In short in my opinion, company sucks, but the product looked and felt great in hand... never used it to hopefully have an uneventful return.
Solomon R.
I ordered the Groomie shaver and even though it says next day shipping I did not receive the shaver. That was almost a month ago. After many request to support where they said it would be shipped out priority it still did not receive the shaver. Now I requested to cancel my order and they said they would and refund me in 3 - 5 business days and I have still not received my refund.
Rick E.
Good luck trying to cancel the never ending $180+ per year. Just going to have to get a new credit card and report this as fraud. All of the good reviews are because those are from subscribers that are stuck also, but they get a discount.
Response from groomie.clubMay 29, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
Evan S.
Sent me something when they weren't supposed to, decided to charge me. I dispute it first day get refund, they say they refunded it. The bank decides a whole month to let them keep my money which they definitely stolen. This company is going to get everything that comes to them and I'm going to make it happen.
Response from groomie.clubMay 29, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
Allen B.
If it had negative stars, I would give it a -10. They trick you into a subscription and then it takes an act of Congress to cancel the subscription. My suggestion is stay away, do NOT fall into their trap.
Response from groomie.clubMay 29, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support
Tony M.
Canceling this subscription is near impossible. The company is not clear upon purchase that you are signing into an agreement for replacement razors every 6 weeks. I could not find a phone number anywhere and attempted to cancel through their online contact form. Now I have instructed my credit card company to file a dispute for three charges after I canceled.
Response from groomie.clubMay 29, 2026
Hi — we’re really sorry to hear this, and we understand how frustrating this must feel. We take concerns like this seriously, and this isn’t the experience we want anyone to have with Groomie. We’d really appreciate the chance to look into your account and make sure everything is handled properly. If something went wrong, we’ll fix it. If you’re open to it, reach out to us at [email protected] with your order details and we’ll take care of this directly. We’re here to help. Best, Groomie Support