groomie.clubReviews of groomie.club

This company has the worst customer service I've ever experienced. I purchased a groomer and tried it twice before deciding it did a worse job than my regular razor. I went through the return process on their website and was given three options. I could donate it, gift it to someone, or return it. I selected to return it because I couldn't think of anyone to gift it to. Then I ended up telling people about it and one of my neighbors said he'd take it. After giving it to him, I never received credit so I contacted them again. Now, they expect me to ask for it back from my neighbor and ship it back to them. They refuse to issue me credit and won't acknoledge that I did what I was asked to do with the groomer. I would never recommend doing any business with this company! *UPDATE* After posting this, they finally did issue a credit. I wish I didn’t have to post a review to get their attention, but they did end up making it right.

Total scam company with false advertising. DO NOT WASTE YOUR MONEY.

I would have given it 0 stars but there is not an option. The product is awful, the "30 days satisfaction," is not true. No one will answer the email and there is not phone number. Constantly sending products without request and of course charging the credit card. The are a plague!!

Absolute crap product that died in two months. Then they keep charging ypu for blades O don’t need. Scammers!

avoid like a plaque! very unhelpful team... never responds. keep directing to "priority team" who never responds. I have been with them around a year and have lost around £100 with them... horrible horrible horrible company!

Rated 1 because 0 isn’t an option. Company are crooks. They’ll charge you for items you didn’t receive. Then tell you it’s your problem to figure out.

FALSE ADVERTISEMENT- AD is MISLEADING. They advertise that you will get the Baldie shaver Kit and one of the pictures in the ad shows “what is included” which are the accessories (clippers guard, nose/ear trimmer, etc) screenshot attached. But you only get the head and a wire—NOTHING ELSE. I spoke to someone who stated he can’t modify the ad- he totally understand my dissatisfaction but he can’t do anything about. THEY ARE FREELY AND FALSELY ADVERTISING and not fulfilling the advertisement. This is a misleading ad. According to the federal trade commission federal law says that ad must be truthful, not misleading —false advertisement is a crime. This is a very dishonest company!