groomie.clubGroomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors.Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life.We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together.Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
groomie.club (groomie.club) has 331 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Joe
They have zero customer service. No number you can call, all you can do is email them and wait for a reply. I messaged/replied to them 3 times last week. It took 2.5 days to get a response, then I never got another one after 2 more emails. The shavers are fine, but after my most recent blades are worn out, I'll be going elsewhere for my head shaving needs!!!
Craig R.
I would not suggest anyone purchasing from Groomie, you cannot talk to a Human if you want to cancel replacement blades that you never signed up for reordered. Very frustrating to spend time going to a bank to have them stop payment. Haven't used groomie yet and now 4 sets of replacement blades.
Barry B.
Groomie ripped me off. Took my money failed to deliver. They have no real customer service it's AI. You can never get a human. Just stay far away from groomie
njballer75
The shaver is great for about 3 shaves than it breaks. I contacted groomie and they sent me another one and it broke as well. It really would be a good product if it worked over a long period. I don't think I will get this product again because all I'm doing is buying it over and over
Daryl D.
My experience has been awful. My Razor worked for three cuts and then I called the company. In May 2024 they committed to send me a new one. It's now September 1st and after several correspondents and more commitments of a replacement, I still don't have the shaver, however they continue to send me the replacement blades and take money out of my account.
Scott H.
Fraudulently set up a auto refill on my PayPal account for replacement head for their Groomie head shaver They are a fraud PayPal has initiated a complaint
Nameer K.
I feel sorry for my self because I trusted them I bought it I tried it found good after 3 weeks they charged me for a another one with something else without asking me if I want to have a new one or even if I want to still use it suddenly they sent me email about it that was 08/04 then I sent them email asking about it and I don't want it now maybe later so please cancel it they didn't do it and till now I didn't get it sent email said waiting for tracking number guys don't trust them at all
Nathurlon F.
I never received my order. In fact Groomie will refer you to a 3rd party delivery service and not take responsibility for failed delivery of their product to you.
