GrookzReviews of grookz.com

I ordered 3 of the same age range shoes but received 3 very different sizes. I've reached out to the company twice via two different routes & never heard back from them.

I to was ghosted after getting the “I will look into” reply twice. I never received shoes and the tracking said they were delivered to the mail room at my post office. Checked with them and they did not have. I requested a refund multiple times and never heard back.

The shoes never arrived. When I wrote to customer service I was told you “would look into it”. I never heard from customer service again, despite following up. I have submitted a dispute with my credit card company to get my money back.

It very good app for my grandson

I never got my order and I sent a message and got no reply.

The shoes were way to big I tried to return them but no one responded after email and calling, which the number doesn’t even work. Will not buy again.

I tried repeatedly to contact the company and let them know the item was sent to the wrong address. I have yet to hear back from them to even have a conversation. I'm just out the money. Customer service support is terrible.

My grandkids loved the shoes. Very easy to put on.