GroindoorReviews of groindoor.com

Absolutely the worst company to deal with. Take your business somewhere else. Zero customer service. Accepted my return but will not refund my money.

Ordered some buckets and got a message soon after that they were in the shipping process. Now weeks later they say they are in backorder with no ETA and canceled! I already bought lids for the damn buckets elsewhere and parts that would specifically work with them. What a waste of time!

Ordered a water chiller. Order was supposed to be on the way. The day it was scheduled to arrive I got a notice it was back ordered for two more weeks! Once the item finally showed up it was not what I wanted. Going on over a month of trying to return it and get a refund.

I ordered a tent over 3 months ago. It took forever to arrive and when it did it was damaged. I have had multiple calls and emails to Annabelle, jay and Sarah, all of whom assured me that they would take care of this. I am still waiting. Groindoors customer service is to provide no customer service. I have begged for help resolving this and nothing.!!!! I am still waiting and hoping for help

THE WORST EXPERIENCE OF MY LIFE WITH GROINDOOR. ORDERED A $1400.00 LED LIGHT IN JANUARY. I RECEIVED NO CONFIRMATION OR TRACKING #. I HAVE BEEN SENDING MESSAGES DAILY SINCE EARLY FEBRUARY AND HAVE GOTTEN NO RESPONSE AND NO REFUND. I AM EXTREMELY UPSET AND GREATLY DISAPPOINTED WITH GROINDOOR. I WILL NEVER RECOMMEND THIS COMPANY. I CANT EVEN GET ANYONE ON THE PHONE. I MIGHT HAVE TO DRIVE TO SHERIDAN WYOMING TO PAY THEM A VISIT. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Submitted Order of $500 Was Told the Item will Ship within 1 Business Day It's now been 3 Business Days & No Response from this Company. Dishonest business practices

I ordered 2-1000w Hid lamps from them,They were clearly used,despite them insisting they were new.One exploded on the second day.The other imploded on the third day. I should have known.They were way to cheap.Live and learn. Doesn't change the fact this guys a cheat and a thief.