Bill an Tracey K.
Just pointing out thing .You guys…
Just pointing out thing .You guys didn't put my steer wheel cover back on it was sitting in passage floor board. took cover off under front dif and did not put back on . which you still have . it was 2010 jeep Cherokee. The diagnosis fee was fine. I just don't understand why they didn't put everything back together. Would like to take it back to you and put all back together.
Response from Groff's Automotive Co.Aug 5, 2024
hello stacy are apologies for the items that were not put back on your vehicle. here is where i think we got mixed up we had made a phone call for what needed to be repaired on the vehicle and was told let me check and see if we want to do the repairs. and did not here back. you had just showed up to pick up the vehicle. and i did not know we still had things off. and did not have your paper work together yet. you had stated that bill was supposed to call us but failed to do that. so that's what had happened i believe.so at your convenience just stop by and we will install your covers right away. again we are sorry that happened.