GroceryoutletReviews of groceryoutlet.com

Love the one in Lake City, Seattle WA. Friendly staff, warm environment, good deals!!!. And oooh affordable wine!!!!!!!!!!!!

EXCELLENT! In SLO (San Luis Obispo, CA) this is one of the ONLY places where the people are polite & friendly. For whatever reason, there is a rash of "I'm busy, too busy to be bothered, or I don't see you" in the employee's in the city. Which is uninviting to say the least. No other city around it like this.. beach cities to more inland. Being said, Grocery Outlet in SLO is THE TOP! From Management to associates! Friendly and caring. My fav employee is 'Magi'. She makes everyone feel like they passed through her personal door and comforts as they do. She's a breath of fresh air. The owner is a gem! The store is always clean and well stocked. The variety of well priced items is what keeps me coming back. I never know just what I might find. This is a great place to find your Organic, Wholesome, Fresh foods at an all time low & very affordable price. SO glad Grocery Outlet came and planted roots in our neck of the woods.. it's a nice change from the big name over priced grocery stores.. that don't get me wrong, they have their place. Especially, since GO doesn't carry absolutely everything that the big names do.. but it sure is a great place to start your race on Market day! As for this particular location, IT IS THE BEST over any of the ones within 20 - 30 miles. The atmosphere here is OUTSTANDING! to say the least. I can't comment enough on a Friendly Crew! Customer Service Brings Customers Back! No wonder they are consistently Busy.. lol

I visited GO mid July and was treated terribly by a tall black transgender male I did not know at the time. He intimidated me and scared me. He was rude and hateful after I asked if they had any carts. I am handicapped and told him I needed the cart to lean on and he said "I have problems with life too" I asked to talk to the manager and he said "I am the manager" I couldn't believe they had put this despicable person in charge. I didnt shop and decided I would never come back. I tried it again just recently and saw a familiar face a very helpful man in the produce and I told him what eexperience I had with that horrible man. To my surprise he told me "He's not here anymore." I was elated that they got rid of that disgusting employee. I am now going back to GO on Lawrence. I like to think That writing a letter to corporate was helpful in ridding nasty hateful people to customers. I would have liked a response from that GO bc my letter was sent to corporate and they said they would forward it to the site manager but I never got a call from them so I stayed away since July but now I know they got on it right away and now I have returned to my favorite store. Thank you GO for responding in a positive way. I was very upset and it is not my desire for anyone to lose their job if they did but I have never been treated that way in any store. I dont care what gender he picks. I just want to be safe in public or wherever I shop. Thank you Grocery Outlet fro caring for your customers,