groceryeshopReviews of groceryeshop.us

I ordered 2 jars of 365 Whole Foods Market Almond Butter, the same brand we were buying from Amazon, but no longer available! Within a day, received an email saying order was shipped. After a couple more days, email states order was delivered! However, no product was delivered (we have cameras on the house). Sent several emails over 3 days that were ignored. Finally received a email from Tom apologizing that my order hadn’t shipped due to “a quality control issue” and that they were issuing a refund! This is after I was told my order was delivered! They do not make or package this product, so I’m not sure what the “quality control issue was “ I just really hate being lied to! Now, I wait to see if the return comes through!

BEWARE this company is a total scam! Go to the BBB for Houston, TX and see the complaints filed. I received 1/4 of my order. When attempting to get the order corrected NO REPLY on my numerous text, BOGUS phone number, BOGUS chat on website. I would NEVER buy from this company!

Zero customer service when needed.

Don't waste your time and money with this company. Items showed up in a timely manner. But most were damaged and unusable, even though they appeared to be packed properly.it appeared to me that the damage had happened prior to packing. Contacted them and it took a week for them to respond, and then no response until I contacted my credit card company. By then it was too late for them.

Invalid tracking number provided. Many emails back and forth and they only responded with auto reply that stated it shipped to me already. Had to pursue dispute on the credit card charge to try to get a refund.

I’d give the a zero if I could.wish I looked at online reviews before. Bought two packs of pistachios for around 17 each which is what Costco charges for a 20oz bag. I got 5oz bag instead.they were delivered by Amazon at a cost of 10 which is 7!les than what grocery shop charged my credit card. There is zero customer service.

DO NOT USE. SCAM!! They are lying about quantities. I went to buy the advertised 12 bars/box of pure protein bars on sale for $11.10 per box (would be great price) but at checkout they swap it to a 4 bars/box. I'm thinking it is intentional and is done to many grocery products!

If I could give negative stars I would!!! Ordered 4 bottles of olive oil got 2. Sent photos and reply was we will issue a partial refund. Never happened. Emailed again and they said the order was complete. It wasn't. Now, 5 emails into it they are now just ignoring me. Fu*k'em, I'll never buy from them again and hope you never do either.