Gloria
NOT A GOOD COMPANY!!!!
I made 3 orders from this company. This first order not a problem, received the items I ordered. 2nd order, received most of order, put had order and paid for 2 hats and only received one hat. Never got a refund for the hat, even after going thru my credit card company. 3rd order, they just cancelled without any warning or permission. Most of the items I received I liked, shipping and communication with company was lacking for the most part. Will not order from this company again. There are other places to get similar items for less or about the same cost.
Response from GrishkoJul 17, 2026
Thank you for sharing your experience. We’re pleased that your first order arrived successfully and that you were satisfied with most of the items received. After reviewing the situation, the issue with the missing hat appears to have occurred during the carrier’s handling and delivery process rather than during order preparation. Shipping disruptions can also occasionally affect the completion or cancellation of later orders. We understand how frustrating this must have been, especially when communication did not provide enough clarity. Please contact our support team with the relevant order numbers so we can review the tracking records, shipment details, and payment status and provide a clear update. We also appreciate your feedback and will continue working to improve communication when carrier-related issues arise.