Gretty Zueger’s designs continue to be travel-inspired, she incorporates ethnic, romantic symbols, and elements of nature into her pieces. The manufacturing is done with a high quality process. Each piece is drawn by hand, imprinted, and artisan embroidered, one piece at a time.
Gretty Zueger (grettyzueger.com) has 29 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Monica F.
Website search could use some work. I have a hard time searching for and finding the products I like.
Response from Gretty ZuegerNov 14, 2023
Thank you for your feedback regarding the wesbite seach functionality. We're actively improving it for a better user experience. Your input is valuable, and if you have specific auggestions, we'd love to hear them!
customer
ITEM RECEIVED ONE WEEK AFTER ORDER ON 9-27-23. TRIED TO INITIATE EXCHANGE OR REFUND ON 11-1-23. RECEIVED RESPONSE IN A COUPLE OF DAYS AFTER THAT. NEED TO PAY TO SHIP BACK FOR EXCHANGE 17.00. DECIDED NO I WANT REFUND. I WAS TOLD IT IS BEYOND REFUND TIME. I DID NOT RECEIVE IT UNTIL AFTER 9-27-23. BUT THAT DOES NOT SEEM TO MATTER. THEY COUNT FROM THE DAY THEY RECEIVE THE ORDER. POOR BUSINESS TACTICS.
Rachel M.
I absolutely love Gretty Zueger. Their clothing is of the highest quality. They are very helpful with questions asked for specific occasions. Everything that I have ordered has gotten numerous compliments. Orders always arrive in a timely manner!
Response from Gretty ZuegerNov 6, 2023
We're delighted to hear about your love for Gretty Zueger and the quality clothing we have to offer. It is always our pleasure to assist our customers with any need they may have. We value your support and can't wait to continue providing you with exceptional products and service. Thank you for sharing your positive experience!
Robin R.
All my favorite tops and tunics are from Gretty. Their customer service is the best and they always send my packages priority mail. Thank you for the great customer service
Response from Gretty ZuegerNov 6, 2023
Thank you so much for your wonderful feedback! We're thrilled to hear that you love our product. Our team takes great pride in providing excellent customer service and ensuring you receive your order promplty. We appreciate your support and look forward to serving you again in the future!
Connie L.
Item shipped quickly, received in less than a week. Top fit perfectly, the color is as described. I washed it in cold water and hung it to dry before I wore it. (Would not put it in the dryer). Overall quality was excellent.
Response from Gretty ZuegerNov 14, 2023
Thank you for sharing your positive experience! We're delighted to hear that your item arrived promptly, fit perfectly, and maintained its quality after washing. Your satisfaction is our priority, and we appreciate your thoughtful feedback!
Colleen M.
Horrible. Paid $17 for an exchange label and they have not responded. Email them every day and no response. Call their number and their voice mail is setup to not allow messages. I've kept all emails, sales receipts, exchange label receipt as evidence. All I need is an exchange label, that I have a paid receipt for, to exchange the dress. Very unprofessional and disappointed in "Hannah" in sales to not respond to my email and send the exchange label.
Response from Gretty ZuegerNov 14, 2023
We appreciate your feedback and apologize for any inconvenience. We have successfully addressed the concerns raised by the customer and resolved the issue to their satisfaction. Thank you for your understanding and continued support.
Sandra S.
Product quality and professional customer service. My order was delayed due to popular demand for item.
Mary G.
Loved the top but the size (L) was small. Could have used a XL but your return policy seemed complicated.
Response from Gretty ZuegerNov 6, 2023
Thank you for your feedback, we greatly appreciate it and apologize for any inconvenience regarding the size of your top. Our goal is to make returns as easy as possible for our customers. If you have any specific concerns or questions, please don't hesitate to contact our customer service team, and we'll be happy to help. Your satisfaction is important to us and we hope to have the opportunity to serve you better in the future!
