Suzanne K.
Mostly positive
Positive: mostly good product, reward program, responsive staff, orders are received in a quick and timely manner. Negative: some products are of poor quality, such as the vape cartridge that shattered when dropped on a wooden floor, glass was very thin and flimsy. I emailed the company and was told all glass cartridges break. Not true in my experience. Company said they would replace it but I have yet to receive it.
Response from Green Wellness Life CBDFeb 5, 2020
Suzanne, I am very sorry. I made a note in your file but it seems I was emailing you over the weekend and somehow missed putting the order in for a new cartridge. I am putting another order in and I will ship that priority today. I am also adding 100 points to your rewards account for 10.00 off your next order. Please forgive my mistake. We try not to make them but unfortunately once in a while we do. This one is on me. I hope this makes up for it and that your day is a good one. I appreciate you allowing us to make this right. Cara