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Green Wellness Life CBD (greenwellnesslife.com) has 1,258 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
greenwellnesslife.com
Website
greenwellnesslife.com
Category
Pharmacy & Medicine
Location
Romeo, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company was so easy to work with. My online order had a special request from me. They called me the very next day to confirm and verify that they were “on it”. Very friendly people.😊
Response from Green Wellness Life CBDAug 2, 2019
We are so glad you had a good experience! Thanks for the feedback!
JG
Jason G.
Order came quickly
Order came quickly. Item was correct. Will gladly do business again.
Response from Green Wellness Life CBDAug 2, 2019
Thanks for the feedback!
HC
Huxley C.
Exactly as they said they do... good experience
Lots of good information on the website. Very fast delivery service. Product arrived exactly as presented. Website is a bit cumbersome until you get used to its presentation. I reviewed many different products before deciding and I chose Green Wellness Life because it represented itself and its line of products well.
Response from Green Wellness Life CBDAug 2, 2019
We are so glad you had a good experience! Thanks for the feedback!
DM
Debra M.
CBD oil capsules has done wonders for…
CBD oil capsules has done wonders for me. It has calmed me; helped me with anxiety; and I sleep better. Thanks!
Response from Green Wellness Life CBDAug 2, 2019
We are so glad you are experiencing relief! Thanks for the feedback!
KT
Kenneth T.
Great service they always take the time…
Great service they always take the time to explain everything and make sure you get exactly what you need!!
Response from Green Wellness Life CBDJul 30, 2019
Thank you for your feedback we appreciate it!
ER
Emily R.
I had an issue with my product and they…
I had an issue with my product and they were sure to fix it immediately!
Response from Green Wellness Life CBDJul 30, 2019
Emily,
We take problems seriously and we are glad you were helped quickly. Thank you for your feedback!
TM
Teresa M.
Great product,quick service good price…
Great product,quick service good price 💗love the sales
Response from Green Wellness Life CBDJul 30, 2019
thanks so much for your feedback
CB
Corey B.
Updated: We [initially] had a meh experience with our first…
Update:
(5 stars)
I'm happy to say that Green Wellness Life came through with outstanding response and showed that they genuinely care about their customers. They read the review, took my issue seriously, and promptly contacted me to make it right. Their response was friendly, professional, and personalized. It's great to work with people that understand that customer experience matters, and do whatever they can to ensure that the experience is positive.
Knowing that reviews are super important for small companies, I felt a bit bad for leaving the initial feedback. Not to mention, complaining about melted CBD gummies is the epitome of first-world problems. However, they validated my feelings towards the experience and let me know that my criticism was reasonable. They thanked me for the review as it allowed them to address my issue.
They took responsibility, gave me an explanation for what happened and discussed steps they are taking to prevent it from happening again. They also worked with me, and proactively offered several solution options.
I have updated the review to reflect how I now feel about Green Wellness Life, and will absolutely order from them again. This is an excellent example of how to win back customers. Thank you!
---------------------------------------------
Original review:
(2 stars)
We had a meh experience with our first order of CBD gummies. We ordered multiple bags. The price was fair, and everything shipped quickly. The gummies arrived in thermal packaging with ice packs. However, the ice packs either thawed completely in transit or were never cold.
The gummies all melted together into a congealed slimy mass. We didn't know what to do and reached out via their web-based contact form. Unfortunately, we didn't get a response back.
We wound up dealing with the issue on our own by keeping the gummies in the refrigerator to solidify the mass. Then, using a food scale, we weighed and cut it into small chunks. The flavors blended together were surprisingly fun, but we still would have preferred to not get bags of slime.
Accidents happen, and with the recent heat wave it may have certainly not been their fault. However, reaching out for support and not hearing back sucks.
Response from Green Wellness Life CBDJul 29, 2019
We are very sorry to hear the gummies melted. We have had some issues but since we have been using the ice packs and thermal envelopes we have not had any issues. We guarantee our products and we try very hard to respond to all emails within 24 hours. I am not sure why we did not receive your email but we are happy to make this right immediately. I am happy to credit you for the gummies or exchange for a different product. I will also try to reach out to you tomorrow as well. Please give us a call at 1-888-772-7875 tomorrow between 9 am and 4 pm and we are happy to take care of this.
Again we are sorry!
Sincerely,
Cara