Green Thumb DepotReviews of greenthumbdepot.com

Elliot is simply the best! Has saved me money throughout my entire commercial cultivation buildout! Very knowledgeable and gives great advice. Customer for life!

bought a few things from them, my nug smasher rosin press came damaged in the mail. within 3hrs my issues have been resolved and they have taken such good care of me. best customer service i’ve experienced in years. my harvest will not skip a beat due to them. shop here they look after their customers.

Ordered a mammoth under canopy lighting system with stands and the stands weren’t included in the original shipping package. Cole had already text me before my package arrived checking on everything, and when I told him the stands weren’t shipped he immediately got things moving and a couple short days later I had my stands. He was in communication the whole time. A very different experience from other stores, and I appreciated the follow ups and responsiveness of Alex! Top Notch!

I placed an order for a floor tray. When I received the item, it was not quite what I expected. I reached out regarding a return and I received a prompt response. After reviewing, Cole, the customer service representative was kind enough to refund my money without the hassle of sending the item back! Wow! Not what I expected at all but so appreciated! I will definitely shop her again and spread the word about their awesome customer service! Thank you, Cole and Green Thumb Depot!

This company is amazing. They notified me when my shipment was delayed and kept in touch throughout the process. My equipment has some issues and they were speedy with a reply and checked in with me frequently to see if they could help me further! They will be my go to company from now on!! Highly recommend this company!!

I purchased a digital timer from them last month. Unfortunately the first one had a manufacturer defect, but they replaced it immediately after finding out what the issue was. Would definitely recommend them to others.

I ordered a crop sprayer that unfortunately didn’t work out, but Green Thumb Depot was great to work with. They took the time to listen to my concerns, communicated with the manufacturer on my behalf, and made the return process smooth and hassle-free. Their communication throughout was excellent, and I really appreciated their customer service.

Great customer service!! Living abroad I needed a bit of special service, and Cole took care of me every step of the way! Great job, thank you!