Green Mountain GrillsReviews of greenmountaingrills.com

I think it time for a new grill This Jim Bowie worked great for the first year and a half the temperature has been off since the beginning of this season so they sent me a new control board and fan. Replaced both temp is way off. Called customer support and they were very helpful walking me through thing but still can’t get temp right. I purchased brand new $100 thermometer and did the ice water test to check and GMG is 100 degrees off from that I tried calling tech support but got voice mail left message 2 weeks ago and no call back tried calling today and got voicemail. Called Rec Tech grills 4 times today and every call was answered as well as all of my questions This Green Mt Grill is going to be available to my local scrap yard

For the money I spent it stopped working within a few months (Jim Bowie model). Had replacement parts and still bad. Tried it again and I have to dig all pellets out even though it’s covered with a Green mountain cover. So disappointing when you went to use your grill and it never works. If I had more time I’d file with the better business bureau. Do not buy!!! Better off with Traeger or pit boss.

I’ve had the Daniel Boone a couple years, and I have spent so many hours of my life on the phone with them, mostly it’s for the App not connecting they’ve replaced the board a couple times and then say it must be my Wi-Fi, But it works fine for my TV’s garage door openers (X4) my sprinkler system, door bell and security cameras. I’ve been so frustrated I don’t even use it anymore, I’m looking at just getting a Trager and starting over. DO NOT PURCHASE A GREEN MOUNTAIN BRAND!!!!

Just terrible. Don't buy.

Can't even begin to describe the issues I encountered with green mountain grills. I could write a novel over the issues that occurred with their grills. Save your money and don't buy them. Customer service sucks. I have 75ish emails exchanged with this company over a 1 year span trying to get my grill fixed and it was push back all the time. Little to no help or support. They pretend to care but never actually help with the issues. Never again will I buy any of their products. The grill made a constant grinding noise. The auger clogged up many many times. Fan motor was replaced a few times. Couldn't hold temperature worth a crap. I would have more faith in a match stick holding a constant temperature than the green mountain grill I had. Needless to say I yarded the grill off my deck with my tractor and put it in the junk pile where it belongs. After all the heartache and issues that occurred over the time I had this grill I foolishly asked if green mountain grill would give me a discount on a new grill (yes, I should have asked for a new one with all the issues I had but at least asked for a discount) and the reply I got was'no'.... thanks green mountain. You'll never, ever have to worry about me ever buying a green mountain product again. I was disgusted over the product and wish I didn't waste the $500 on it. Model was a Jim Bowie Green Mountain Grill. Stay away from them. I have since bought a weber and have been happy and stress free since. Bottom line: Green Mountain Grills WILL NOT stand behind their product.

The 1st day that I brought my grill home. The low pellet siren sounded I had to remove it. After that my circuit board kept going on and off. But I dealt with the problem. Finally after 3 years the circuit board doesn't turn on anymore. If you make a product that is defective you should have it replaced it. The product is obviously defective I have had 2 friends of mine have to replace the circuit board. Both of them got rid of their units and have trigger

The worst grill i have ever owned, my name is Jay Glotzer, ihave owned about 15 grills in my 60 yrs.I have never written a review in my life, i run a car dealership and im reviewed everyday, this is by far the worst grill i have ever owned, i have the top of the line Jimmy Bowie grill i have owned it for about 1 yr ,i never know when it is going to work, i have talked to GmG about 15 times the manager has never called me back, i have had the igniter changed 3 times ,the pellets always seem to get stuck, the worst of it all is i hade 15 people over for a barbecue and the temperature wouldn't go over 65, my wife was screaming at me that i should have bought a weber propane, i ran out and bought a 150 dollar weber charcol grill that worked great, 4 days ago zack from GMG told me a supervisor would call me ,no responce my 1000 grill sucks, i want my money back so i can go buy a weber propane grill.if anyone wants to call me 847 331 9823.

Nothing but poor experience with my GMG Daniel Boone I bought in 2019. The grill and app are both garbage. The grill has massive build flaws, it leaks smoke like you wouldn’t believe and can’t maintain a correct or even temperature to save its life. I have NEVER had a successful cook on this grill. I have wasted hundreds and hundreds of dollar of briskets that this grill ruins. The app is even worse than the grill if you can believe that. The customer service is even worse. Go with a different brand.