Green GooReviews of greengoo.com

Response from Green GooJun 12, 2024

Hi there, We’re truly sorry to hear about your experience — it sounds incredibly frustrating. However, we believe there may have been a mix-up regarding the company you purchased from. We are Green Goo, a family-owned and operated business based in the United States, and we do not sell products in the UK or Europe. We do not sell hedge trimmers or any tools — our focus is on all-natural personal care products, and our website is https://greengoo.com. The company you appear to be referencing uses the domain greengoo.co.uk and appears to operate from or ship returns to China. That is not us — we are not affiliated with that company in any way. We completely understand your frustration and kindly ask if you could update or move your review to the correct company profile on Trustpilot. Your experience deserves to be heard by the appropriate audience so others can make informed decisions. Thanks again, and if you ever need natural body care made with love in the USA, we’d be happy to serve you. Warm regards, The Green Goo Team https://greengoo.com Hello Deborah! Thought we'd reach out again to request you move your review to the correct company. We don't sell grass trimmers. We sell healing salve. Please move your review to www.greengoo.co.uk so that people may hear your concerns about this company. You should be heard!! Kindly, Green Goo Hi Deborah! I'm writing again to ask that you please review my companies website at www.greengoo.com and compare it to the company whom you meant to review at www.greengoo.co.uk. Its terrible that you had such a terrible experience with these people in China. I'm in the U.S. and we don't sell trimmers and lawn equipment. We sell beauty and first aid products. Please have a look and move your review so people that are about to engage with that terrible Chinese company hear your voice and message! Kindly, Green Goo in the United States a woman founded and family run business who are simply trying to spread goodness! Hello, Kindly will you please move your review to the correct company www.greengoo.co.uk. Your review is hurting my legitimate company in the United States. We are a small family owned natural first aid and beauty company. Please out of kindness look into your mistake. This is reflecting poorly on my family and Trustpilot is using your and others reviews to force me into buying a service I can't afford from them. Thank you so much and if you would like to reach me I'm at [email protected]. Sorry to hear that you have had an unfavorable experience. You meant to leave your review for greengoo.co.uk...you've left your review on the incorrect company Trustpilot site. Our company operates in the United States not in Great Britain, Germany or France. We sell all natural first aid salves and other beauty products. We don't sell lawn equipment. We invite you to try our products at www.greengoo.com and correctly assign your review to greengoo.co.uk Thank you kindly, Green Goo in the United States Thank you for your feedback. We are sorry for the inconvenience you've experienced. There seems to be some confusion surrounding your concerns. We are not able to locate an order placed by you and we offer 100% guarantee. It sounds like you may have identified Green Goo incorrectly as the company you purchased your product from. Our contact and return information can easily be found on our website. www.greengoo.com You can reach us at [email protected] Please reach out to us as we may be able to assist in locating the appropriate company for your return request. Thank you kindly, Green Goo

Response from Green GooJun 12, 2024

Hi there, We’re truly sorry to hear about your experience — it sounds incredibly frustrating. However, we believe there may have been a mix-up regarding the company you purchased from. We are Green Goo, a family-owned and operated business based in the United States, and we do not sell products in the UK or Europe. We do not sell hedge trimmers or any tools — our focus is on all-natural personal care products, and our website is https://greengoo.com. The company you appear to be referencing uses the domain greengoo.co.uk and appears to operate from or ship returns to China. That is not us — we are not affiliated with that company in any way. We completely understand your frustration and kindly ask if you could update or move your review to the correct company profile on Trustpilot. Your experience deserves to be heard by the appropriate audience so others can make informed decisions. Thanks again, and if you ever need natural body care made with love in the USA, we’d be happy to serve you. Warm regards, The Green Goo Team https://greengoo.com Hello, You've posted a review for the incorrect company here. This is www.greengoo.com, you are looking for the company from china that sells yard equipment www.greengoo.co.uk. Please move your review to the appropriate company. Your voice should be heard!! It will be if you move it to the right company. We sell first aid salve in the United States. You live in Great Britain. We don't sell anything in Great Britain. Please take the time to visit both websites. You will see the difference. Thank you kindly, Green Goo in the United States NOT CHINA. Hello, You've posted a review for the incorrect company here. This is www.greengoo.com, you are looking for the company from china that sells yard equipment www.greengoo.co.uk. Please move your review to the appropriate company. Your voice should be heard!! It will be if you move it to the right company. We sell first aid salve in the United States. You live in Great Britain. We don't sell anything in Great Britain. Please take the time to visit both websites. You will see the difference. Thank you kindly, Green Goo in the United States NOT CHINA. Hello, Kindly will you please move your review to the correct company www.greengoo.co.uk. Your review is hurting my legitimate company in the United States. We are a small family owned natural first aid and beauty company. Please out of kindness look into your mistake. This is reflecting poorly on my family and Trustpilot is using your and others reviews to force me into buying a service I can't afford from them. Thank you so much and if you would like to reach me I'm at [email protected]. Sorry to hear that you have had an unfavorable experience. You meant to leave your review for greengoo.co.uk...you've left your review on the incorrect company Trustpilot site. Our company operates in the United States not in Great Britain, Germany or France. We sell all natural first aid salves and other beauty products. We don't sell lawn equipment. We invite you to try our products at www.greengoo.com and correctly assign your review to greengoo.co.uk Thank you kindly, Green Goo in the United States Green Goo provides natural alternatives to your legacy first aid products. We do not work with electronics. It seems you have misidentified our company. Thank you kindly, Green Goo

Response from Green GooAug 5, 2025

Thank you for your thoughtful review and for raising a great point. We completely understand that while great customer service and a smooth website experience are important, what really matters is whether the product actually works. The good news is that yes, our herbal salves have helped thousands of customers with a wide range of concerns—from skin irritations and burns to dry skin and minor cuts. Many reviews do highlight service and experience, but we’ve also received plenty of feedback from people who have seen real results using our products. If you’re unsure which salve is best for your needs, we’d be happy to help guide you. And if you decide to give it a try, we’d love to hear how it works for you too.