GreenBuyback Reviews | Read Customer Reviews of greenbuyback.com

GreenBuyback Reviews | Read Customer Reviews of greenbuyback.com

GreenBuyback reviews

330 approved reviews, newest moderated first

Michael K.
May 19, 2018
Great transaction
Great transaction! Would do business again!
Response from GreenBuybackJun 22, 2018
Looking forward to the continued business!
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CP
May 17, 2018
The transaction was easy and fast
The transaction was easy and fast. I highly recommend their service.
Response from GreenBuybackJun 22, 2018
Thank you!
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Elise
May 13, 2018
Hesitant at first but it is legit
Hesitant at first but it is legit I was very hesitant as i've never heard of this company before. I bit the bullet and put my information in to sell my Fitbit Ionic. It was all very seamless and straightforward. Received my check within a couple days and it cleared my account. I only wished I sold it to them before they dropped the price of it!
Response from GreenBuybackJun 22, 2018
Glad we could help!
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Brigitte Q.
Apr 12, 2018
Where is my payment? Final update
The transaction for my iPhone and Apple Watch started well. Communication was excellent. On 3/27 I received a confirming email that payment had been made. I had asked to be paid by check. As of today, 4/12, I have not received a check. What is worse, I am not getting any kind of response to an email nor to a comment I left on their site’s “contact us” page. AND the telephone number is unanswered and doesn’t offer the means to leave a message. I am starting to think I have been scammed! UPDATE: within 30 minutes of posting this one star review I had an email from the company. They explained they were on vacation and that a check had been issued to me and to please adjust my review. The email also contained a screenshot of a bank check having been issued. I have not received the check yet. Will update this review as soon as I receive it. The email was very courteous and professional so I am changing my one start to three stars in the belief that The company is trying to make things right. FINAL UPDATE: We finally resolved the issue and I have received my payment. The company worked with me every step along the way to figure out how to solve the problem. They were very responsive and helpful and I would deal with them again.
Response from GreenBuybackJun 4, 2018
We will always work with customers in the case of a lost check. Glad we were able to get you the check!
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SARAH
Apr 9, 2018
Excellent service
Excellent service, would recommend!
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Candy S.
Apr 3, 2018
Great Experience!!!
It was so easy. Highly recommend! I will use your service again!!
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Saint Dervareid D. H.
Apr 2, 2018
I have received great service and…
I have received great service and cooperation from Greenbuyback. I was educated on the procedures and policies to assure that I understood. She was phenomenal. Thanks Greenbuyback!!!!
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Trish
Mar 27, 2018
Worst company ever
I'd give zero stars if I could. Worst customer service ever.
Response from GreenBuybackMar 28, 2018
Customer checked out a "perfect" condition phone and sent it in with a bad LCD. Customer agreed upon the revised price. Upon receiving payment left this review. We also offered the option to return the phone at our expense and she declined. Also, every email responded to within minutes. More could not have been on our part.
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