Geoffrey G.
I have not got paid yet and I don't…
I have not got paid yet and I don't like it I need my money
GreenBuyback provides an easy to use platform where customers can sell their old cell phones, tablets, smart watches, and more online. We are proud to serve thousands of customers nationwide. We help consumers and businesses keep electronics out of landfills and put extra cash back into their pocket. Find out how much your used electronics are worth today!
GreenBuyback (greenbuyback.com) has 330 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Repair & Services · North Bergen, New Jersey
Excellent

Repair & Services · EDSION, New Jersey
Excellent

Repair & Services · Piscataway, New Jersey
Excellent

Repair & Services · Maplewood, New Jersey
Excellent
Showing 7 reviews with 3 stars · Clear filters
Geoffrey G.
I have not got paid yet and I don't like it I need my money
Customer
The process was easy. The correspondence was quick and helpful. I was originally offered $75.00. After they received the phone I was sent an E-mail within days stating there were 2 discrepancies and they could only offer $17.00. After deciding not to accept the offer the phone was promptly returned to me. After receiving the phone back I was able to get $30.00 for it.
Response from GreenBuybackJun 2, 2022
Order discrepancies happen, we try to make a fair offer based on what we receive. If we do not come to an agreement we ship the item back right away!
Stevenson S.
Great service, just disappointed on the offer.
Paul M.
Thought I was getting more for my phone. I picked my phone on their website, shipped it & expected $55. Only to get an email saying it was that type but a lesser model & offered me $20 less. Wish that would have been told to me on their website. Kind of disappointing. But that seems to be the kind of practice's that these websites do.
Response from GreenBuybackAug 23, 2019
Thanks for the feedback. This is not a common industry practice. You checked out for a completely different model than what was shipped to us. We outlined that in an email to you. That is why we offered a lower price which you accepted. We always give the option to ship items back free of charge if you do not agree with revised pricing. Hope this helps!
Customer
I have sent the phone in and waiting for the check
Response from GreenBuybackJun 4, 2018
Check was cut immediately!
Chester B.
Fair payout. Received check on 10/01/16, went to bank and find check dated for 10/3/16. Have to wait to Monday to cash. Believe the check should have been dated for the day it was processed.
Response from GreenBuybackDec 25, 2016
Chester, I'm sorry this happened. We cut the check the same day through our bank's bill pay system when we received your item. I'm not sure why this happened, I have never seen that before. I guess that time we were too quick on payment ;)
Markus
Service itself is great and uncomplicated. I sent in my Apple Watch which is in perfect shape and working. It only had a few minor scratches on the glass. They offered around $160 on the website. When they inspected it they said because of the scratches the condition is "broken" and it's only worth $50. They send it back to me without any issues. However, it should be described a bit more clear on the website.
Response from GreenBuybackDec 25, 2016
Markus, I'm sorry we weren't able to agree on a price. We only requote if the item is significantly different than the initial checkout. We were happy to ship your item back immediately and free of charge. Take care.