Dion R.
DONT MAKE THE MISTAKE I DID
This company is taking advantage of vulnerable companies right now who are desperate in these most difficult times. To charge a 620$ fee for a $15500 loan on top of the 5500$ in interest is outrageous and it should be criminal. I should have known better but I took the loan out of desperation to avoid going under during covid 19. I do not recommend Greenbox Capital to anyone for how they totally dropped the ball on not waiving the fee in the first plave, as requested, then making a total mess of it in the end. I learned a valuable lesson, that being to not take no more merchant advances from any of these companies who are out there every day preying upon small business owners who are struggling to stay afloat. AVOID GREENBOX CAPITAL AT ALL COST!
Response from Greenbox CapitalFeb 5, 2021
Dion, You are correct that your account was incorrectly charged with an origination fee at the time of funding. Please accept our apologies for this oversight. We hope that in returning these funds to you in December 2020 we can put this behind us. At Greenbox Capital, one of our core competencies is communication. To provide the best experience, it’s important to us that our customers understand the funding terms and conditions they agree to when receiving capital. While we strive to make that happen, it seems there may be a gap in your understanding of the terms of your agreement. While your account is now closed and in good standing with Greenbox Capital, if you have any questions we encourage you to contact our Customer Success Team for more information. Thank you.