Great Jones Property ManagementReviews of greatjones.co

They are a scam when you call no one asnwer. Then the guy that says he owns the home sound like he from another country. Then they tell you they can’t give you information on who owns the home after you’ve been scammed. Great jones will see me in court I will be meeting with a lawyer on Tuesday about that f****** property at 325 green springs dr. Columbia sc!!!

I moved into my great jones property only a few days ago and am already prepared to move out. This is the SINGLE WORST moving experience I've ever had. We were told we could move on the 5th during the 31st of the previous month. The morning of the 5th, once my Uhaul was fully packed and loaded, and merging onto the highway, they call and say we can't move in for another few days. Apparently the move in team and the leasing team were not communicating properly. This is already a GIANT warning sign. Companies do this to offset responsibility and offload costs to the customer. After an hour of waiting the move in team verifies that we can move in so we get back on the road. When we arrive at the home there's no appliances, the front security gate is completely busted, and the toilet is running 24/7 (really bad for a water bill). It's not until the 9th that a delivery man shows up with a fridge and stove, after I've lost $250-300 in groceries (Had they just told us there were no appliances earlier we happily would have delayed the move!!!!). Once he shows up it turns out the cabinets are too low for the fridge to fit under, and he can't install the stove because THE REALTY COMPANY HAD A DRYER OUTLET (as in a washer dryer) INSTALLED IN THE KITCHEN! HOW THE HELL DOES THAT EVEN HAPPEN!? I spend all day of the 9th calling, texting, e-mailing for help. No response. I wake up today the 10th, and I've been on the phone for over 3 hours, just on hold, waiting for ANYONE to take my call and address these issues. Still no responses. My plan now is just to move out. Screw this company. I don't care if my lease is broken or my credit shot, the inability TO COOK AND STORE FOOD IS UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DO NOT WASTE YOUR TIME!!! I normally don’t do reviews but I’m doing this to help someone else! I was interested in a property of there’s and when it came to put my 1000 deposit down I had no issues getting anyone (of course) after that when I tried to get the occupancy permit to pay my security deposit I ran into an issue! The city hall said they have no renters license for that property this had been going on since the 1st of may! I’ve been calling be left on hold for hours with no one to answer calling for weeks and when I do get some they said they would call me back and no return phone calls!! So basically they got my 1000 and was about to get my other $2000 but I decided to wait until I obtained my occupancy permit and thank god I did because I would have been out of more money!!! Here it is June 8th and no one still has gotten back with me!

Me and my husband is trying to get a house through great jones . We filled out the application and paid the fee over a week ago . I've called every single day multiple times and the person I talk to always tell me that they will pass my message onto the property manager and they will call me back. I haven't received a phone call email or nothing. And I still have no idea of the status of my application.

Been looking for a house to rent for the past couple weeks, most of them managed by Great Jones. Multiple times they have listed properties as ready to move in and then would change them back after I toured and applied for them. When I call to ask why they aren’t available anymore they have no answer for me and tell me they’ll put me on a waiting list to view the property!! This is after I’ve had conversations with agents about the security deposits and when I could move in. One of the first houses this happened to got put back on the market to rent and got rented and I wasn’t even notified (and was told that it wouldn’t be ready to move for 30 days!!). Terribly organized company with customer service people that have no idea what’s going on. Good luck trying to rent with them, you’ll waste lots of money on applications just for them to take the house of the market right when you’re ready to sign. Avoid this company if you can!! I would rather live in an extended stay hotel

No one is replying to my emails or answering phone calls so I'm gonna try here. On May 9th we started to have issues with our plumbing. I called several times every day for someone to say they'd call back and nobody ever would. For 5 days we went without being able to shower, use our toilet or do laundry. Our bathtub and toilet were backed up with used water for 5 days. Our house smelled, and no one seemed to care. I also informed them that I'm pregnant and it's a health hazard for me to leave the house just to use a restroom. Finally after several calls and emails a plumber finally came but it took 3 days for them to fix it because no one would ever answer the phones to give them approval to do what they needed to do. Finally we were able to use our toilet and shower but we noticed our laundry was still clogged. After several more calls and emails the plumber came out on May 21st and said that the pipes needed to be redone. It's now May 26th and I have heard NOTHING for 5 days. I've called but no one answers, I've emailed but haven't got a reply yet. I have pictures and documentation on everything. I can't believe ya'll would make someone live like this!

Worst maintenance experiences EVER! Ac been out 3 times with at min of 3 days to come fix.. this time it's been a week. Water leak causing severe damage and it's been l 2 and a half days and they are finally supposed to come after contacting a manager on there personal phone! The maintenance line is a joke. They either don't put in a work order or underestimate the severity of it! Do not rent!!

I got approved for this property back in 2-20, and was contacted by a agent. We talked about the deposit and move in date. He stated property is waiting on inspection, and he will let me know once ready. I ask about putting down the deposit, he said it’s no need. I will take it off the market, and you can put down a deposit after inspection. Weeks as pass and i didn’t hear from anyone. I called Great Jones, email Great Jones 100 times. “No reply”. I called today and finally get though, they said the agent I spoke with had quick and didn’t process my app fully. The rental I applied for, got approved for and waited 3 months for. Was just rented out last week. And it’s nun they can do. I paid my 50 and waited 3 months for this property I wanted and didn’t get!!!! I did measurements for all my furniture, went to the property 3 to 4 time. The property was put back on the market last week and someone else got approved. Now I have to research for another home in that same area. Careless, unprofessional!!!