Candy P.
Great Jones really takes the time to…
Great Jones really takes the time to explain,help and work with tenants.
Response from Great Jones Property ManagementNov 4, 2019
Thank you for sharing your experience, Candy!

Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 271 reviews with 5 stars · Clear filters
Candy P.
Great Jones really takes the time to explain,help and work with tenants.
Response from Great Jones Property ManagementNov 4, 2019
Thank you for sharing your experience, Candy!
Juan
Great Jones is a superb management company. They provide the service you would expect from a costly management. They are reasonable with their cost structure. Thanks for the great work. Highly recommend.
Response from Great Jones Property ManagementNov 4, 2019
Thanks for sharing your experience, Juan! We appreciate your recognition of our service and our aligned pricing.
Dawn T.
Love how prompt they assist you ! Always kind.
Response from Great Jones Property ManagementNov 4, 2019
Thank you for sharing your experience, Dawn!
Bethany C.
When we got water on the bathroom floor sent in a meld to get the problem fixed. Great Jones was great about keeping me up to date with progress and who would be servicing. Very easy to schedule with plumbing company and the young man who arrived was very polite and explained everything. Very happy with results.Thank you Great Jones job well done.
Response from Great Jones Property ManagementNov 4, 2019
Thanks so much for sharing your experience with us, Bethany! We're glad to hear we were able to get this maintenance issue resolved for you quickly.
Sarah S.
Hole is patched. And the contractor was very nice.
Response from Great Jones Property ManagementNov 4, 2019
Thanks for sharing your feedback, Sarah!
Kaela
So far i am very happy with Great Jones. Not the quickest response time, but I am patient.
Response from Great Jones Property ManagementNov 4, 2019
Hi Kaela, Thank you for sharing your feedback with us! While we appreciate that you've been happy with our service thus far, we hold ourselves accountable to being more responsive. We look forward to improving this experience for you.
Amy M.
The team at Great Jones made this nervous worrier at ease with their expertise and calm way of assuring me and then provingthat they are experts in their field. Moving is a difficult process, one with countless tasks to remember and accomplish, and my team made sure everything was handled. From the initial contact with leasing, to the coordinator that held my hand through the logistics and finalization, I couldn’t be more thankful for the individual attention I received. A huge thank you to Sherry, Ali, and Matt. You helped bring us home.
Response from Great Jones Property ManagementOct 2, 2019
Amy, thank you for sharing this experience with us. It's always encouraging to hear that our team is living out our company values with our customer interactions! We'll be sure to pass on this note of appreciation to Sherry, Ali, and Matt. We look forward to continuing to work with you!
customer
I have had nothing but a good experience with Great Jones. They are always prompt on solving problems that we may have and are always friendly.
Response from Great Jones Property ManagementOct 2, 2019
Thank you for sharing your feedback with us!