Great Jones Property ManagementServicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 271 reviews with 5 stars · Clear filters
Alex C.
Working with Great Jones has been great ever since I signed on! I love how their online portal is super high tech. Jim has been amazing following up with calls and being very available to answer any questions. Great Jones is highly recommended!
Response from Great Jones Property ManagementFeb 6, 2020
Great to hear that you've been having a great experience with Great Jones! Thanks, Alex!
John A.
Great website and very intuitive. On top of everything, and very easy to get a hold of with any questions.
Response from Great Jones Property ManagementFeb 6, 2020
Thanks, John! Really appreciate you taking the time to share your feedback.
Ashley
While on the hunt for a new apartment and after bad experiences with other places, I stumbled onto a property managed by Great Jones. Unfortunately, it wasn't listed that it was a 55+ community. However, Janice Murphy went above and beyond to find me a home after that confusion. She found me a home I've fallen in love with that's closer to my budget and closer to work. She walked me through every step of the process with patience and kindness and Dennis Hamilton did the walk through of the property with me as well as my bi-annual inspections, and has also been wonderful. The couple of maintenance issues I have encountered have been addressed promptly and with kindness and understanding. I couldn't be happier living somewhere where the property management company cares so much about not only their clients, but their tenants as well.
Response from Great Jones Property ManagementFeb 4, 2020
Hi Ashley, Thanks for sharing your experience with us. We're really glad to hear that you were able to find a home that you loved and was closer to your budget! We'll be sure to pass this along to Janice & Dennis and we hope that you continue to have the best of experiences with Great Jones. Thanks, again!
Larry M.
Just understand that when you decide to go with Great Jones. That would be the best decision you would ever make. You and your family would love the experience.
Response from Great Jones Property ManagementFeb 3, 2020
Thanks so much for the affirming words, Larry! We'll be doing all that we can to continue to give you the best experience possible.
Vlad K.
Company provides a simple and trustworthy experience. Customer service is always accessible. Beats the competition on prices, as well.
Response from Great Jones Property ManagementFeb 3, 2020
Thanks so much, Vlad! We appreciate you leaving us a review!
Jeannine
They make me feel like I don't need to stress about my property. They're right on top of things they handle things for me they don't charge an outrageous price and I am very happy with the service so far.
Response from Great Jones Property ManagementFeb 3, 2020
Thanks so much leaving us a review, Jeannine! Our goal is to do such a job that you always have access and transparency to your property without having to stress out about it. Looking forward to continued positive partnership!
elbert yarbrough J.
My relationship with Great Jones has only existed a few weeks, but in that short time I have been favorably impressed with their efforts to explain their policies and listen to their clients. Communications is exceptional and they convey a sincere desire to do the best management possible
Response from Great Jones Property ManagementFeb 3, 2020
Hi Elbert! We're really glad to hear that you've had a great experience with us so far. We'll continue to strive to give you a level of communication that you can depend on. Thanks for leaving us the review!
N O.
They were very helpful and courteous on the phone.
Response from Great Jones Property ManagementJan 22, 2020
Hi Nayla, We're glad to hear that we were able to help you with everything you needed over the phone. Thank you for taking the time to leave this review.