Great Jones Property ManagementReviews of greatjones.co

This is a horrible property manager. Cannot get in touch with them. No one in the office. Ridiculous

Didn't resolve my issue. Still waiting for an answer.

Absolute worst rental experience ever. DO NOT rent from this company. Crooks! Not only did I move into a house that was new construction not finished but my lease was terminated due to the electrical issues within 2 weeks of moving in. I moved in on October 26th and had to be off the property by November 30th I have signed the papers and agreed to leave cleaned up the property and now the company is stalling on giving the money that is owed to me to be refunded for having to move due to property managers not managing a property right. I’ve gave my savings and took out a loan trying to get into another rental property and great Jones did not care that I and my 2 children were left struggling at their irresponsible acts. Once more stay away from this company they will take thousands from you.

This is by far the worse property management company I have ever dealt with. They are unresponsive to all maintenance issues, even when you are living in deplorable conditions. There was septic tank issue that took way too long to be addressed. It was clear not only to myself, but the different vendors they sent to the home, that their sole focus was to hire the cheapest vendor possible. Even the numerous vendors stated the issues should not have taking so long to be addressed. The one plumbing company shared with me that so many of their homes have the exact same plumbing issues. They stated the only difference is the address when they get the service request. As they were leaving the home that day, they gave me the name and number of an attorney, that could assist me in suing the company. They drug their feet when raw sewage had flooded the entire crawl space, all sinks, toilets, and tubs. The mold that formed in that crawl space a year prior due to an unknown issue with the well drainage is absolutely why myself and family were always so sick. I sent a picture of the mold that grew all over the steps leading to the crawl space, and up the door after I had put in previous requests about the constant water drainage. I was told pre-mold, nature would take its course, and there was nothing that could be done. After I sent in the pictures, Great Jones sent a vendor to swap out the mold infested door with another door. The mold infested door was left in the crawl space and no type of clean up was done nor did they look at the drainage causing the mold. The plumbing was a joke from the beginning, and instead of addressing the issue, they put a bandaid on it, as long as they could. Previous vendors advised what needed to be done for every issue we had at the home, Great Jones was unwilling to pay to get the work completed. Great Jones only knows how to communicate if you are a day late on rent. It is amazing how only then, their emails and phones work. That home needs to be condemned, and I will assure everything is made public so no other family is subjected to this deplorable home unbeknownst to them. DHEC dug the hole in the yard that led to the septic tank two weeks after I put in numerous emergency requests about the home being flooded with raw sewage and there being no usable sinks, toilets or tubs. DHEC were the first to drain the sewage from the crawl space during that same visit. The sewage was so high in the crawl space, the breakers were submerged in water, and we were without electricity. I should have ran when I moved in, and the A/C was broken. That took forever to get addressed, and then of course the heat was the next issue. After a year, of requests due to the unresolved HVAC issues, another vendor came, and explained I didn’t truly have A/C or Heat. There was a pump that replaced the air in the home with the air outside the home. My energy bill was ridiculously high, and at that moment, I knew why. The vendor advised that I purchase heaters and wall units, which I did. I spent so much time in hotels between no water to the home, the first year, and then septic tank issues the second year, it was insane. I could write a book about my experiences as a tenant. My advise to any prospective residents is read the reviews, save yourself the headache/stress, and rent from anybody else other then them.

I rented a house from this sorry ass people on 305 riomar drive port Saint luice 34942 the house is a shack wood rats roaches ants I had to thrown out my furniture out because of the wood rats and roaches all the plumbing was not working the septic tank broke the house water was under the house they stress my husband so bad he dead on april 11 2021 they never fixed nothing so I can left the gas a dead spirit in it they never give me my money back but a 59.00 dollar check I’m going to sue them in court for stress and mole these people talk nice until you get into there house and then they are real nasty to you

Lawsuit coming- they advertise a home for 1625. I apply and run a hard credit check. Congrats I’m approved, tells me I have 24 hours to get the money in and to send it in the scammiest way. I rush down and pay at Walmart in cash pay. Then I sign a lease and all docs. Turn on utilities, cancel other rentals searches. Only after all that. They tell me they have decided to raise the rent and I’m not qualified. So they ran a hard credit inquiry for an application to a product that wasnt available at the price listed. Any attorneys out there please let me know how much you charge to get some justice from this company. At this point I’d pay 5000 dollars to get some satisfaction on how I’ve been treated. The handling of my credit and the overall service of this company. At the time of this I have no where to live due to great jones co. Then after all said and done they Snail mail me a check to a friend house. I’ll just have to wait for that to get there. Fucc great jones. You think you have no choice but rent from them, you don’t want to be where they have me today.

Run Run from this place as fast as you can. I placed an application on or about OCT 23. I received an approval email on or about the 25th. I had an anticipated move in date of the 19th of November. So I begin to correspond with the property via the suggested channels to no avail. So on Nov 11 I was able to contact tenant support. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. So inquired about my approval and request to transfer to a different property sense receiving approval, I noticed they had several properties available. So wait now no real communication from the company since the 25th. But all of a sudden Tom the 11th I receive a denial and an adverse action notice cause the email approve was sent in error. Yes you read me right! Please please please please please run as far away from this company as possible. I sincerely believe they are a scam

This is horrible company to rent from. They never come and fix things. When I first moved into one of there properties I was having to stay in unlivable condition for 2 months, such as no hot water or heat in February. They only compensated me $50 on rent. The property’s yard was half clean and when I spoke with the landscapers who they had do the yard that stated this is all they asked for. What I mean by half clean is that I had a fallen tree in my yard that had covered up and over grew with vines and attracted snakes. I had in multiple work orders that were never completed. My ceiling was literally falling apart for 3 months and no one came to fix it. A contractor that came to fixture stated that the wiring was rigged and could possibly start a fire if not fixed properly. I have been sick during Covid and unavailable to pay rent so I was going to move the company told me they would give $700 of my almost $2000 deposit back if I moved in two week and cleaned everything out instead of a 30 day eviction. I moved in the two weeks with the expectation of check to help me and my daughter gets new more affordable place. They are now refusing to pay me because I forgot a broom and moving box. This is a horrible company to rent from and I DON’T recommend them at all. I have visited most of their properties in my area and they are all over priced with only minor cosmetic fixes.