Great Jones Property ManagementReviews of greatjones.co

I have only been in my house for two months, I feel that it's to early to be writing a review. I will however write a review after six months. However I don't have anything negative to say at the moment...

Horrid experience with this company! I started using Great Jones to manage my rental house in 2019. There were SOOOOO many issues with them before this last one, but I am not going to go into them. The latest problem was when I decided to no longer rent my home out. I told them in October of 2021 that we no longer were going to rent it and were going to sell the home. They obviously didn't listen and decided to bill us 200 dollars to get it ready to rent again in January when the current lease was up. They still haven't removed it from our account. Then, once we finally got it through to them that we weren't going to use them anymore, they assessed the damage done by the tenants that moved out and it came to a total of over 4k. Backstory, one of the tenants moved out after the first year and was taken off of the lease. They DID NOT however, redo the security bond with the remaining tenants. So, after the tenants moved out with all of the damage, we tried to get them to reimburse us for the damages. The Jetty bond company refused to pay because it was in the removed tenant's name. You can't get in touch with Great Jones any other way than email and half of the time they ignore them. Right now, we are out that money and we will have to use the court system to get that money back.

Application fee is $50. It took 3 weeks for me to get an answer of approval. 5810 Blueridge drive looked great during walk through but we later found out the house was full of mold (especiallyin the bathroom walls), had a leaking roof(in master bedroom and the conjoining bedroom) and a hole in the gas line. There is no office or direct line to speak to a person about house issues. You have to put in an order and they will get back with you. We had toilet issues every month and they would send out a different plumbing company each time but only to get an estimate for how much it would be and then we would never see the people again. Great Jones is such a horrible company that they are now on the "Do not service" list for Columbus, Ga! We were told this info by a friend who works for Roto Rooter who came out to our home to get an estimate for Great Jones. He said after they came out and reviewed the plumbing issues they called Great Jones and left a message but never got a call back and Great Jones never paid them for coming out. We moved out after a year and was sent a bill for $5,000 in damages even though we didn't damage anything and cleaned the home before we left. We were sent pictures of leaves and a piece of paper saying it damaged the yard and charged $500 for each. A sticker on the wall was said to cost $300 in damages. They wanted to charge us for the mold although the mold was there before we moved in. I am fighting these charges because I refuse to pay $5000 for petty reasons. I would not advise this company to a person's dog! DO NOT RENT FROM GREAT JONES!!!!!!!

Protect yourself from this company who wants nothing but to scam people out of thousands of dollars. We are lucky to have a renters attorney on hand who is making suing them a breeze, but we know not everyone will have that gift. Our attorney says it is the easiest job in the world to form a case against them because all of their documents and rules show that they are oblivious to SC renting laws. Looking forward to seeing them pay the consequences of trying to scam innocent people.

Please believe me when I say that every single 1 star review is absolutely true. Horrible company with the worst customer service I have ever experienced in my life. The entirety of my stay at my rental was marked by negligence. Now that it’s up, they are charging me $3,000 in “damages” — even though we had the house professionally cleaned and left nearly EXACTLY as we found it. My favorite “damage” is a photo they sent of leaves in the yard, citing $500 in landscaping damages. Hahahaha. My attorney has just started combing through their documents so we can sue them and has already found multiple errors where it is obvious they don’t even know what South Carolina law is. Comical! Notable mention: They also have had more turnovers in their staff than any company I’ve ever seen. Every time I email the last person I talked to, it’s a new person answering me and saying “So-and-so is no longer with us, but I’m new and I can help you!” Believe all of the horrible reviews! Run far far away!

I just recently placed a application for one of Great Jones Rental Property in Jacksonville Fl . Nevertheless I have not received an email stated that my application was approved nor denied. The application & $50 for fee was submitted on Feb17th 2022. At this point Greatjones lack of communication & professional left me to believe that they are incompetent, unprofessional & scammers. $50 application fee is costly when you trust that your payment will be credit for the investment of renting a house. Please read the reviews before you invest your money & time for any of their rental property.

Absolutely a scam. They'll do everything possible to give you the runaround, and different employees don't even know of the lie the last employee just told you so they end up with different stories.

I found this house put in my application and then got the bright idea to read the reviews (After). All I can say is I wish I would have read them before. My money & time has been wasted. Every bad review I read it’s something on there I can relate to. They took my application fee and then told me the house was unavailable and here it is six days later and the house is still up on the site showing as available. It’s very hard to get in contact with someone and when you do they contact you near closing time so you can’t ask questions. My experience was horrible and I’ve decided to forget that application fee and Thank God that I have a chance to run and that fifty dollars is all I lost.