GreatFurnitureDealReviews of greatfurnituredeal.com

I have a Lazy Boy recliner that no longer reclined. I contacted the store and was provided a phone number for repair. They told me their address and told me to bring it to them. After 13 spine surgeries, I have difficulty going from one room to another and I don’t know anyone who could do it. They told me they could pick it up for $250.00, the labor cost would be $190.00 per hour plus any parts needed. I ordered a new corded remote from GreatFurnitureDeal.com. They shipped it immediately for free. My recliner now works perfectly for only $149.95!!!

This company is a total disgrace I placed an order on November 15th 2023. I didn't receive my recliner until March of 2024 this should have been a red flag immediately. Their reasoning was that it was being custom made for me. Which is a total joke it was definitely not custom made. Shortly after I received approx 5 weeks Later after waiting nearly 5 months I started having problems with the reclining mechanism grinding getting stuck. spent sooo much time with pictures audio recordings they required everything under the sun. Being blown off they finally sent me a new reclining mechanism in a huge ass box I am disabled can't even move it it's in the middle of my living room floor then they tell me for me to locate a person who can install it locally. Which I felt that is not even my job wth. So I looked around I finally found someone. I give them the information and then they tell me that they will not pay for installation of the new reclining mechanism. I said this problem happened 5 weeks after I owned the recliner which I feel I am entitled under the Consumer Protection Law to have a recliner work when I paid for over $1,000 for this unit but the company will not replace or repair the item I am taking other action to hopefully resolve this problem but anyone else thinking of dealing with this unethical company buyer beware should stay away from this company

I ordered a table - it came in the wrong color - gave me so much grief about returning it - I did not make the mistake they or their supplier did! Even questioned where I got the sample that was the real color as they were probably trying to make me keep it - get samples or do not order from them!

I ordered a white leather Paris sectional. The staff is INCREDIBLE and very helpful. I made my purchase by photo and the help of staff. Barbara from sales/designer, she goes above and beyond to help me with any of my needs. I give her a description of what I'm looking for and she does all the foot work for me by sending me the perfect matches of what I'm looking for and my career leaves me no time to look. She is an asset to the company and i will return.