Great Basin Federal Credit Union Reviews | Read Customer Reviews of greatbasin.org

Great Basin Federal Credit UnionReviews of greatbasin.org

4.6607 reviews
Credit & Debt Services
9770 S Virginia Street, Reno, Nevada

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Great Basin Federal Credit Union

About Great Basin Federal Credit Union

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.

Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: greatbasin.org
Website: greatbasin.org
Category: Credit & Debt Services
Location: Reno, Nevada
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Great Basin Federal Credit Union reviews

Showing 487 reviews with 5 stars · Clear filters

Anthony M.
Mar 5, 2024
Smiling faces
Always a friendly, professional and prompt staff.
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customer
Mar 4, 2024
The customer service is Great
The customer service is Great. Fast , fair and friendly.
Response from Great Basin Federal Credit UnionMar 4, 2024
Thanks so much for taking the time to leave this review! We are deeply committed to providing fast, fair, and friendly service, so we are stoked this was your experience. Thank you for your membership!
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customer
Feb 25, 2024
Customer service has been fantastic.
Customer service has been fantastic.
Response from Great Basin Federal Credit UnionFeb 26, 2024
Thanks for taking the time to leave your review. We appreciate your membership, and look forward to providing you with fantastic service far into the future! Thank you.
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customer
Feb 23, 2024
The process of opening an account was…
The process of opening an account was surprisingly simple and fast.
Response from Great Basin Federal Credit UnionFeb 26, 2024
Thank you for taking the time to leave this review! "Simple" is big deal to us, so I'm stoked you found it to be that way! Hopefully we can keep surprising you with exceptional experiences for many more years to come. Thanks for the opportunity and for your membership.
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Chris joh S.
Feb 19, 2024
Very friendly and welcoming 🙏 very…
Very friendly and welcoming 🙏 very professional
Response from Great Basin Federal Credit UnionFeb 20, 2024
Thank you for taking the time to post this kind review and let us know you're pleased with our amazing team. That could not make us happier! Thank you for choosing Great Basin. :)
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customer
Feb 11, 2024
local credit union offering friendly servicd
Love a local credit union, especially one that provides friendly service, educational programs, and a variety of accounts that meet my family’s financial needs.
Response from Great Basin Federal Credit UnionFeb 13, 2024
Thank you so much for taking the time to leave such a lovely review. We are grateful for you and your family's membership. Thanks for choosing Great Basin FCU!
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customer
Jan 13, 2024
I love this credit union had them for…
I love this credit union had them for over 10 years and never had any problems . Always costumer service is a priority thank you
Response from Great Basin Federal Credit UnionApr 16, 2024
Gosh, thanks for taking the time to leave your review. We appreciate your loyalty all these years!
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customer
Jan 9, 2024
Greeted with friendly helpful tellers
Everytime I go to the bank I m greeted with helpful friendly tellers. The girls are the best. I so glad I choose your credit union.
Response from Great Basin Federal Credit UnionApr 16, 2024
Thank you! We are glad you chose us too!
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