Philip M.
Thank you for being an awesome Credit…
Thank you for being an awesome Credit Union! My only concern is that you still do not have safety deposit boxes!

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 54 reviews with 4 stars · Clear filters
Philip M.
Thank you for being an awesome Credit Union! My only concern is that you still do not have safety deposit boxes!
Satoko K.
Workers have always been friendly and helpful, though I haven't gone in the lobby in a few years. The credit union has been clear about rules and that's good.
Janice
I have been with Great Basin for 35 years and mostly very happy with them. I was a little upset when i open a savings acct. for my grand baby. Was not told i needed to keep $ 300 in there and they were deducting $10 per month out of her acct. so i withdrew the money and brought it to a different bank.
Jessica
Great customer service!
JJ
I would like to see them add some business services. I opened a business checking and savings a few years ago, but that’s all they do for a business. I would like to see business loans or a line of credit in order to grow. If I go to another bank for those services, then what’s the point of staying the Great Basin?! But I love the ladies as they are so helpful on personal matters.
Elisabeth
Easy to use app. Convenient banking, atm. Personable representatives.
Pilar
Great service. Friendly employees!
customer
I would have rated them 5 stars, but I was disappointed in how they handled our refi. We refied our mortgage with them because we wanted our mortgage money to go to our credit union. First thing they did was sell the mortgage to a company in California. So much for doing business with local businesses.