Robert
The person who helped me was very kind
The person who helped me was very kind, talked slowly, and solved my problem.

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 487 reviews with 5 stars · Clear filters
Robert
The person who helped me was very kind, talked slowly, and solved my problem.
Jhana
I have been banking with GBFCU since 2015. I got my first loan out with this Credit Union and also refinanced this loan. I have never had any issue and all the staff members I have ever interacted with have been very helpful and kind.
Judith
From the first visit to great basin I knew I was going to make it my banking institution. Friendly staff, very helpful. I have recommended great basin to others. Let's work on implementing goggle pay.
Daniel
I have been a member of Great Basin since 1988 and it has been a great experience. The staff is helpful, professional, courteous and kind. If I needed help with a loan my request was always considered and approved quickly and I can’t imagine banking anywhere else. I would recommend Great Basin Federal Credit Union to anyone looking to establish a long term relationship with a bank.
Shatoya
Very helpful
Erica
Love you guys
Donna
The people who work at GBFCU are super friendly and helpful. I have also found that if I call in with a question and the person I am talking to does not know the answer they will find someone who does know it. I appreciate their honesty. Good work to everyone.
customer
Great Basin is a great credit union. They have financed both of my cars and offer additional support tools to make sure you have a great success.