William
Web site is easy to navigate with a…
Web site is easy to navigate with a number of helpful tools and up-to-date information. And I always receive outstanding customer service at the Sparks Crossing branch.

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 487 reviews with 5 stars · Clear filters
William
Web site is easy to navigate with a number of helpful tools and up-to-date information. And I always receive outstanding customer service at the Sparks Crossing branch.
Arthur
I was very pleased with the way Great Basin helped me when I had lost my debit card. When I explained the problem the manager was very quick to explain how it could be fixed very quickly and simply, without making me feel foolish for letting it happened. He then ask me just a few questions and right away he issued me a new debit card and asked if I needed cash for the day because it takes a few hours for the card to activate, thereby saving me embarrassment, in case I tried to use it to quickly. Great customer service again, thank you. Bill Warner
Santiago
I'm very much appreciate your help. Best, Santiago
Austin
They are tootin' fruitin'
Beverly
All employees are very helpful and kind. Always enjoy going there at the Spanish Springs location
Kathryn
Just the best credit union I’ve ever had! The free checking with perks and no minimum balance is wonderful in itself. Add on the ease of obtaining a loan and the friendliness of all the employees there, it’s a “win win”!!! You can’t go wrong banking here!
Tammera
Proud member since 1983. I absolutely would recommend Great Basin to anyone looking for a bank! Over the years I have had my debit card number stolen and used, they are always really on top of it. They always do the investigation in a timely manner and get my money back in my account asap. Thank You GBFCU! I love the online banking the website is super user friendly.
Barbara
They are the best!