Brian
They helped me get a car and they really have taken care of me
Their the best banking all around

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 487 reviews with 5 stars · Clear filters
Brian
Their the best banking all around
Geno
Ruth and I are always treated very well whenever we visit the branches. Everyone treats us with great respect always with a smile on their face. We take advantage of as many services as we can and all of them are great for our banking needs. Management should be very proud of themselves and their employees, all of which are very dedicated and friendly people
Trina
The best customer service ever.
Carol
Great service pleasure dealing with everyone that I ever come into contact with.
Shelli W.
We have had several loans through Great Basin and they are always seamless from start to finish. Francicso is amazing! He is very efficient, thorough and always so easy to talk to. He is friendly, professional, kind and is a wealth of knowledge! He calls you back when he says he’s going to and if he’s not able to make contact with you, he follows through the next day! His customer service is top notch! Great Basin is wonderful all the way around as we have never had anything but very positive experiences with them! Sincerely, Tim and Shelli Wolfe
Kassie
Everyone is always so friendly and efficient!
Stephanie
Really like the new mobile banking apps credit report/credit score monitoring benefits. But would be awesome if you started doing samsung pay.
Martina
Hi, I’m very happy with the people working at Sparks’ branch, they are polite, friendly and helpful every time I need help they really help!😊