Great Basin Federal Credit UnionThere are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingCredit & Debt Services · Reno, Nevada
Excellent
Credit & Debt Services · Las Vegas, Nevada
Excellent
Credit & Debt Services · Las Vegas, Nevada
Average
Credit & Debt Services
Excellent
Showing 487 reviews with 5 stars · Clear filters
Marguerite Dawn W.
Polite, friendly, knowledgeable staff!
Response from Great Basin Federal Credit UnionMar 16, 2026
Thanks, Marguerite! It means a lot you'd take the time to let us know you had a 5-star encounter with our amazing team. Thanks for your membership!
Ernie G.
Good service
Response from Great Basin Federal Credit UnionMar 16, 2026
Thank you for taking the time to leave this review, Ernie! So happy you had a great experience - we appreciate the opportunity to help you.
Kathleen S.
There has also been an increase in said cat traffic near my residence which has led to an incràease of poop in my yard that is not Buddy's. I refuse to clean up after a problem that you have allowed by not having them removed and people not writing up people for feeding them. People feeding cats like Norma and Terry just draw more here. I have expressed my view on all this and the dangers of feral cats in a Senior Community with all the diseases they carry especially when several here are allergic to them. I have been making sure that Buddy has all his treatments yet nobody makes sure the cats they feed have theirs and are a danger to Buddy's health. There have been many times I have come in from walking Buddy where I was covered in welts from bug bites.
customer
Customer service is wonderful
Response from Great Basin Federal Credit UnionJan 20, 2026
Thank you so much for taking the time to leave your feedback! We are always excited to hear that your expectations are met or exceeded. We sure appreciate your membership and the opportunity to serve you!
The Broken O.
I am a satisfied customer, and a soul man, the bankers are awesome, humanity is doing good, no machines, no AI taking any bank jobs.
Response from Great Basin Federal Credit UnionDec 22, 2025
Wonderful to hear! Thank you for your membership, and thank you for taking the time to leave us 5 stars. I'm happy we are keeping you satisfied!
Ahmad F.
Amazing services will do it again
customer
the kindness and patience of your employee.
Response from Great Basin Federal Credit UnionOct 16, 2025
That's really lovely to hear. Our team genuinely cares about our members and I'm so happy you feel that. Thank you for your membership and for taking the time to share your review.
Katarina
It was such a seamless process to apply for a loan. So grateful for a credit union that truly wants to help!
Response from Great Basin Federal Credit UnionOct 16, 2025
Awesome to hear! We appreciate you giving us the opportunity to help you with your borrowing needs. Thank you for sharing your feedback and thanks for your membership!