Great Basin Federal Credit Union Reviews | Read Customer Reviews of greatbasin.org

Great Basin Federal Credit UnionReviews of greatbasin.org

4.6607 reviews
Credit & Debt Services
9770 S Virginia Street, Reno, Nevada

Call Directions Website

Great Basin Federal Credit Union

About Great Basin Federal Credit Union

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.

Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: greatbasin.org
Website: greatbasin.org
Category: Credit & Debt Services
Location: Reno, Nevada
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Credit & Debt Services

Premier Debt Services
Credit & Debt Services · Reno, Nevada
Excellent
17 reviews
17
mydebtshield.com
Credit & Debt Services · Las Vegas, Nevada
Excellent
7 reviews
7
Private Debt Relief
Credit & Debt Services · Las Vegas, Nevada
Average
5 reviews
5
Kingdom Debt Solutions
Credit & Debt Services
Excellent
260 reviews
260

Great Basin Federal Credit Union reviews

Showing 487 reviews with 5 stars · Clear filters

customer
Apr 12, 2022
They trying to work with costumer step…
They trying to work with costumer step by step.
Report
Gabriela
Apr 6, 2022
New Custumer to this bank and I…love this bank
New Custumer to this bank and I absolutely love it, the staff is warm and helps with anything you need. The atm machines never spit out the money even if it’s a little folded and I like how it shows the quantity of each bill. So happy.
Report
customer
Apr 5, 2022
I recently opened an additional account…
I recently opened an additional account and the service was stellar! I just tore my office apart looking for the young man's name who helped Me! I can't find it and I always write down a name. I'm guessing it was John or Dan? This gentleman needs recognition for His patience and ability to explain things in a perspective anyone could understand. His follow through and attention to detail is what is missing in way too many business's today. He also explained to Me the method of what I will be encountering when I purchase/select an online digital Stock Platform, most helpful Person I have had the pleasure of doing business with. I must add the entire Credit Union are always at the same level. Much appreciated and look forward to many more years at Great Basin Credit Union. Thanks, Mitchell Bruns(aka David).
Report
customer
Mar 31, 2022
Always have a great experience with my…
Always have a great experience with my transactions and communications with GBFCU staff! Thank you!!
Report
Virginia M.
Mar 15, 2022
Great Service
We went to another credit union to open an account anddeposit a large check. At first we were basically ignored and then told to come back the next day. Our daughter recommended Great Basin CU and we were greeted and taken care of. A world of difference.
Report
customer
Feb 6, 2022
We are new to the area and wanted to…
We are new to the area and wanted to find a credit union. So we found Great Basin to set up accounts here. We visited the branch in Sparks and were able to work with a person who helped us walk through the process. I have also had the opportunity to phone the branch with in issue that I needed help with and that was a good experience as well.
Report
customer
Nov 9, 2021
Exelent services.
Exelent services.
Report
customer
Oct 20, 2021
The customer service is second to none
The customer service is second to none! Great working with professionals who strive for excellence. We recently applied for a car loan and the response to the process and our questions were instant. Thank you! Dave and Janet Stout
Report