Cordelia
Profile been blocked after 12 years
My profile has been blocked after been almost 12 years on the site using it with no problems. Apparently GreatAuPair received a complaint, but don’t give me any opportunity to explain my side of the story. I see this as discrimination, because I am from Africa. GreatAuPair admitted that they can’t guarantee that the information they’ve received true is.
Response from GreatAuPairMay 7, 2026
Dear Cordelia, Thank you for sharing your feedback. We understand that having an account removed can be upsetting, particularly after many years of participation on our platform. GreatAuPair reviews all reports and complaints carefully and takes appropriate action when concerns are raised regarding safety, policy compliance, or platform integrity. Decisions regarding account status are never based on nationality, race, or country of origin. Discrimination of any kind is not tolerated on our platform, and we take such allegations seriously. While we are unable to discuss the details of individual account reviews publicly, please know that our team thoroughly evaluates all available information before making any decision. These reviews are conducted with the goal of protecting the safety and trust of our community as a whole. We appreciate your many years of participation on the site and wish you all the best in your future endeavors. Kind regards, GreatAuPair Support Team