Graywind Reviews | Read Customer Reviews of graywind.com

Graywind Reviews | Read Customer Reviews of graywind.com

Graywind reviews

270 approved reviews, newest moderated first

Larry F.
Apr 30, 2026
I liked your team but your limited…
I liked your team but your limited color options in single cell light filtering for trapezoid windows made me go to another company
Response from GraywindApr 30, 2026
Dear Larry， Thank you for your honest feedback—we truly appreciate it. We’re also genuinely sorry that our limited color options for single cell light filtering trapezoid windows didn’t meet your needs. Your feedback is very valuable and helps us understand where we can improve our product selection. We’ll be sure to share your comments with our team as we continue expanding our options. Thank you again for considering us, and we hope to have the opportunity to better serve you in the future. Best regards Graywind team
Report
Deborah B.
Apr 29, 2026
Very helpful to resolve issue with…
Very helpful to resolve issue with uneven blinds. It took a couple of emails but very timely responses,
Response from GraywindApr 30, 2026
Dear Deborah， Thank you so much for your kind feedback! We’re glad we could help resolve the issue with your uneven blinds and that our team was able to provide timely support throughout the process. We truly appreciate your patience during the email exchange, and we’re happy we could get everything sorted out for you. Thank you for choosing us! Best regards Graywind team
Report
DAVID C.
Apr 28, 2026
Motorized half circle shade
Our motorized half circle shade was exactly what we were looking for. It is nice that we can set it up to open and close automatically. It fit the opening perfectly and was easy to install.
Response from GraywindApr 29, 2026
Dear David, Thank you so much for your wonderful review! Creating high-quality custom solutions that combine style, functionality, and ease of use is exactly what we strive for. We truly appreciate your support and thank you for choosing us! Best regards Graywind team
Report
LynnMarie S.
Apr 28, 2026
The product is excellent and the…
The product is excellent and the customer service was top notch. We had an issue with the blind and they replaced it without hesitation.
Response from GraywindApr 29, 2026
Dear Lynn， Thank you so much for your wonderful feedback! Your kind words truly mean a lot to us—thank you for your trust and support! Best regards Graywind team
Report
Mary W.
Apr 28, 2026
Love the blinds - Replacement motors not so much!
Overall I love the blinds and excellent customer service - replies promptly. However, the ordering of a replacement motor proved to be quite cumbersome. It took me several days to order a new motor via emails and a chat session. The chat session was successful. I believe you should be able to order replacement motors via the website. It would be easier.
Response from GraywindApr 29, 2026
Dear Mary， Thank you for your honest feedback. We’re very glad to hear that you love the blinds and have been happy with our customer service and prompt replies. At the same time, we sincerely appreciate you pointing out the difficulty you experienced when ordering a replacement motor. We understand how frustrating it can be when a process takes longer than it should. Your suggestion is extremely valuable. We’ll be sure to share this feedback with our team as we continue improving our service. Thank you again for your support and thoughtful recommendation—we truly appreciate it and hope to provide you with an even smoother experience in the future. Best regards Graywind team
Report
Millinger P.
Apr 27, 2026
Hatte große Probleme mit Einrichtung…
Hatte große Probleme mit Einrichtung defekter Motor etc .Graywind Support kontaktiert 10min später Problem geklärt neuer Motor Einstellung Anleitung Express Bearbeitung Service Racketenschnell kein langes herumgerete einfach nur mega .Viele Deutschen Firmen können sich von Graywind was abschneiden und lernen denn das ist Top Service was Graywind Support und seine Mitarbeiter leisten bin begeistert vielen lieben Dank, und sehr gerne werde ich dort wieder einkaufen einfach nur Mega .
Response from GraywindApr 28, 2026
Vielen herzlichen Dank für Ihre großartige Bewertung! Es freut uns sehr zu hören, dass unser Support-Team Ihnen bei den Problemen mit der Einrichtung und dem defekten Motor so schnell und unkompliziert helfen konnte. Genau das ist unser Ziel: schnelle Lösungen, klare Anleitungen und ein Service, auf den man sich verlassen kann. Ihr besonderes Lob für unsere Express-Bearbeitung und den direkten Support bedeutet uns unglaublich viel. Zu hören, dass Sie so begeistert sind und sogar erneut bei Graywind einkaufen möchten, ist für uns das schönste Kompliment. Vielen Dank für Ihr Vertrauen und Ihre wertschätzenden Worte – wir sind jederzeit gerne wieder für Sie da! Graywind team
Report
customer
Apr 27, 2026
Excellent customer service and quality
Excellent customer service and quality
Response from GraywindApr 28, 2026
Dear my customer, Thank you so much for your kind words! Providing excellent support along with high-quality products is always our top priority. We truly appreciate your support and thank you for choosing us! Best regards Graywind team
Report
Kenneth S.
Apr 27, 2026
Graywind blinds are awesome
Graywind blinds are awesome. The company does a great job working with you to make sure your blind size is correct. The product is second to none.
Response from GraywindApr 28, 2026
Dear Kenneth， Thank you so much for your fantastic review! Making sure every custom size is exactly right is incredibly important to us, so we’re glad our team could help ensure a perfect fit. We’re honored by your support and grateful you chose Graywind! Best regards Graywind team
Report