GraywindCustom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingHome Improvements · San Ramon, California
Excellent
Home Improvements · Los Angeles, California
Excellent
Home Improvements · El Cajon, California
Excellent
Home Improvements · COMPTON, California
Excellent
270 approved reviews, newest moderated first
Andy W.
Purchased 3 Graywind roller blinds; they have been working flawlessly since installation July 2024.
Response from GraywindMay 27, 2026
Dear Andy， Thank you so much for your feedback! We’re thrilled to hear that your three Graywind roller blinds have been working flawlessly since installation. Long-term performance and reliability are very important to us, and we truly appreciate your support and trust in Graywind! Best regards Graywind team
hk
Very helpful and professional.
Response from GraywindMay 26, 2026
Dear hk， Thank you so much for your kind words! Best regards Graywind team
Adam C.
The product I ordered came as advertised. It met all expectations. I had a few questions about the measurements of the rail and about the installation of the solar charger. Email was handled expeditiously. Finding these particular details on the web site were required the questions, though. But all is on-line... Using the remote to set upper and lower thresholds is a trick. Doable. But better to use the phone ap. I did not realize that I had to set the upper limit of travel. Oops. All's good, though.
Response from GraywindMay 26, 2026
Dear Adam， Thank you for your detailed and thoughtful feedback! We’re glad to hear the product met your expectations and that our team was able to answer your questions quickly regarding the rail measurements and solar charger installation. We also appreciate your comments about the setup process and website information — feedback like yours helps us continue improving our guides and online resources. We’re happy to hear everything is working well now, and thank you again for choosing Graywind! Best regards Graywind team
KP
Great customer service. My original order was entered incorrectly. During the confirmation process I gave graywind the correct dimensions and they confirmed that the order was changed. Somehow I still got the wrong size shipped to me. I contacted them and they sent me the correct size immediately. Because of that I have experience I believe a friend is going to order a specialty blind also. Thank you for the great customer service. Product is working great also!
Response from GraywindMay 25, 2026
Dear KP， Thank you so much for your thoughtful feedback and understanding! We sincerely apologize again for the sizing mistake, but we’re very glad our team was able to quickly send the correct replacement and make things right for you. Customer satisfaction is always our top priority, and it means a lot to hear that your positive experience has given you the confidence to recommend Graywind to a friend. We’re also thrilled to know the product is working great. Thank you again for your support and trust! Best regards Graywind team
Ron G.
Easy installation , thechanges to the lower connection over the last few years have significantly improved in quality and ease of instalation The solar panel operation is excellent
Response from GraywindMay 22, 2026
Dear Ron， Thank you for your wonderful feedback! We truly appreciate your continued support and valuable feedback! Best regards Graywind team
Deanie G.
Always helpful and prompt!
Response from GraywindMay 22, 2026
Dear Deanie， Thank you for your kind feedback! Providing prompt and reliable support is always our goal. We truly appreciate your support! Best regards Graywind team
Travis from T.
After 2 Years of using the Automatic Blackout Shades, we still recommend Graywind blinds and shades to anyone who asks "where did you get those COOL shades?".
Response from GraywindMay 22, 2026
Dear Travis， Thank you so much for your continued support over the past two years! Hearing that people ask about your “cool shades” truly makes our day! We sincerely appreciate your trust and kind recommendation. Best regards Graywind team
patrick t L.
Customer support is very strong.I find your directions have some holes in them.When I sent e-mmails ffor clarification, Zoe responded and despite misunderstandings on my end she stuck with me.Give her a raise. As for the product,top notch. Very satisfied.
Response from GraywindMay 22, 2026
Dear Patrick， Thank you so much for your honest and thoughtful feedback! We’re delighted to hear that you’re very satisfied with the product quality and that our customer support team was able to assist you throughout the process. Zoe will be especially happy to hear your kind words. We also value your comments about the instructions and will continue working to make them clearer and more complete. Thank you again for your support! Best regards Graywind team