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gravgoods.com (gravgoods.com) has 118 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Claim this listingAppliances & Electronics · Fort Lauderdale, Florida
Excellent
Appliances & Electronics · Weston, Florida
Excellent
Appliances & Electronics · St. Petersburg, Florida
Excellent
Appliances & Electronics · Sarasota, Florida
Excellent
118 approved reviews, newest moderated first
Joseph S.
My first product was defective so Gravgoods quickly offered a replacement or exchange for a new model which I chose and it works very well. Great customer service!
Response from gravgoods.comMay 3, 2023
Thank you, we have made huge improvements with our custome service recently. I'm happy to see your case was resolved promptly!
LG
Average product sadly, the actual mag safe phone charger works well but the watch charger is poor which is similar to comments here. It works but constantly lights up the watch all night on and off due to a glitch. I reached out to Gravgoods however with no response.
Will
Absolutely no customer service or support from this company. My charger has developed a fault and I have tried to contact the company via their social media pages, the contact form on their website and also by email. All my messages have been ignored. Avoid this company as once they take your money they don't care.
Response from gravgoods.comMay 3, 2023
Hi Will, I apologize for your experience. We were changing our support team during that time. We have taken your feedback and improved massively. Thank you for giving GravGoods a chance
Matthias
I did want to sent back my order, but nobody did reply to my mails how to do this. Cant recommend shopping @ gravgooda
Martyn C.
Arrived in good time
Justin
I reached out to say that my watch was overheating on the charger, and never heard back from support. The rest of the stand is great, but I can’t use the watch charger and inquired about a replacement.
Luke F.
I bought more than one of this f***** sh*** products. They discharge my watch. Phone charging is not fast, takes a COUPLE of hours. DONT BUY!!! I tried to charge my watch with and without case. After a few minutes the watch lost 3% of battery.. WHAT? NO REACTION on emails, nothing. Please be careful and spend your money to anything else but not for this! DONT BUY, you will absolutely get DISAPPOINTED!
Fernando L.
Great seller Product as described