Cindy M.
Gratsi is far and away my favorite…
Gratsi is far and away my favorite brand! Not only is the wine so good, and helped me on my journey to lower my sugar intake and get very fit, but the customer service is beyond exceptional!

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cindy M.
Gratsi is far and away my favorite brand! Not only is the wine so good, and helped me on my journey to lower my sugar intake and get very fit, but the customer service is beyond exceptional!
Erica B.
Gratsi always has the best customer service! That is why I am such a loyal customer.
Consumer
Excellent customer service!
Ani
Super-speedy customer service with an order we needed redelivered. I received a response in minutes and Gratsi offered to redeliver at no cost. Thank you!
Pam
I appreciate the quick response to my question regarding freshness of the wine! Love this product! 🩷
Tami K.
Quick service and customer service has been great answering questions and resolving all issues. Definitely a great company.
Toni W.
The response was very fast and my damaged box was replaced.
Cynthia H.
Gratsi by far has the best customer service in any company ever!!!! I love Gratsi! The only problem is it is so good. I think I’m drinking too much.!!!🤣🤣🤣