Kimberly A.
I ordered their sample pak.
I ordered their sample pak and the wine was undrinkable, I contacted customer service and they were happy to refund me for my purchase. I appreciate companies that stand behind their products.

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kimberly A.
I ordered their sample pak and the wine was undrinkable, I contacted customer service and they were happy to refund me for my purchase. I appreciate companies that stand behind their products.
Cathy
I asked a question about auto ship, and received an email right away! Found out I can change up what kind of wine I would like to try on my future order! Grazie ❤️
Tucci
Ease of ordering. Can't wait to try the wine.
Jill
I had opened one of my boxes of wine and noticed it didn't taste right, vinegary and I just couldn't make myself drink it. The weather has been super hot so I think that is why it spoiled. After thinking about it, I decided to reach out to Gratsi and tell them to see if they could offer some refund or something. They went over and beyond to please me and have me another order on the way. I really appreciate their attention to my concern. I was happy they believed me!
Michele H.
We’ve been ordering from Gratsi for quite some time and really happy with the quality of wine and customer service.
Sherry M.
I bought the sampler box since Grasi was new to me. I took it to share with a girlfriend on a short weekend trip. We chilled all three since it's still fairly warm here. We both really enjoyed the red (light, dry but rounded) and we're quite pleased with the rose. I was afraid it might be too sweet, but it was dry, crisp and fresh. We didn't dislike the white, but will probably stick with the other two as well as trying out the rose bubbly. It is great to have a well made sugar free wine!
aniko
Excellent service
Kysa H.
I’ve never had such responsive and quick customer service! The wine is excellent, and is of the highest quality. I’ve tried the rose, the red and the white, and although the prior two almost always leave me with a headache, I didn’t experience that with Gratsi. I highly recommend their subscription option. Great company. Thank you so much!