Linda S.
Great Customer Service!
Great customer service and very helpful when I had to modify my order!

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Linda S.
Great customer service and very helpful when I had to modify my order!
Sally A P.
I took a chance and bought this one in hopes that I would like, but unfortunately did not at all. Gratsi is the top notch company. I did not ask for a refund, but they feel strongly about their product and have given me a full credit.
Marci M.
Amazing customer service on top of great wine! I love wine and can only have sugar free now, this is the best one I have found!
Diane C.
Exceptional customer online response and service.
Ginger F.
Fast and personal communications.
Brenda W.
I received a wrong order. Emailed customer service and within 1 hour I had a reply and a correction. Couldn't ask for better service!
Ms. V C.
Wonderful customer service
Erika
I submitted a request through Gratsi support and worked with Eunice. I'm the SVP, Client Services for a large software company and I have to say, Eunice is top notch. She really did a great job in assisting me and was very personable in her communication. Great job!!!