Charlotte F.
Joymela offered amazing customer…
Joymela offered amazing customer service. I am so grateful! Quality company.

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Charlotte F.
Joymela offered amazing customer service. I am so grateful! Quality company.
CM M.
Gratsi is very responsive anytime there is a problem.
Dawn
I received my favorite wine order and a box was leaking-1st time ever. Within 15 minutes of send in email, I have a new box coming my way. Excellent customer service.. have never had such a quick response ! Thank you!
Mary H.
I mistakenly shipped my order to the wrong address. Elaine was quick to respond, corrected my error within a few minutes. Thank you Elaine
Acalabrese
Incredible wine without the sugar! And the ease of changing the delivery date (always seems to be earlier ;) ) and the customer service A+++++++++
LisaG
Super fast response to my email about delivery in limbo. Problem solved immediately!
Portia
I love the wine and the customer service is beyond excellent !!!
Brittney D.
I haven’t received the wine but my order didn’t include the complimentary glasses upon checkout. They updated my order and got back to me in the time it took me to blink! So far they are great!!!